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EA-1000 Administrative Customer Support Specialist

Training Program

Credential(s) Offered

Industry certification, Measurable skills gain

Method of Delivery

Online, e-learning, or distance learning

When offered

Daytime Hours, Evening Hours, Weekends, Other

Instructional Program (CIP)

Customer Service Support/Call Center/Teleservice Operation. 520411

Description

This program prepares students to perform administrative tasks within an office environment and gives them the tools and training necessary to succeed as an Office Administrator.  Students are provided with Microsoft Office training that teaches skills such as how to create and manipulate documents, working with spreadsheets, presentations, and email.

Details

Program Length (Weeks)

6

Hours

96

Entrance Requirements

High School Diploma or Equivalent

School

MedCerts

WIOA Approved Program

Yes

Training Location(s)

14143 Farmington Road

Name of Credential

CSC-Customer Service Certified; ITF-CompTIA IT Fundamentals

Type of financial aid offered or have access to

None

Refund Policy

https://medcerts.com/help/360002495053-Program-Cancellation-and-Refund-Policy

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

In-State/District Tuition

$2,000.00

Out-of-State/District Tuition

$2,000.00

Total In-State Program Cost

$2,000.00

Total Out-of-State Program Cost

$2,000.00

Demand Occupation(s)

43-4051.00Customer Service Representatives
Required Certification: CSC;ITF

Provider Status

Approved

Address

14143 Farmington Rd, Livonia, Michigan 48154

Phone Number

(800) 734-1175

Fax Number

(734) 469-5018

Web Address

https://medcerts.com/programs/professional-development/administrative-customer-support-specialist

Last Updated

Aug 09, 2022

Created

Jul 22, 2019

Renewal

Jun 19, 2022

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