at Elite Transportation LLC in Wichita, Kansas, United States
Job Description
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Customer service- Handle calls/email, schedule shipments, problem resolution, and effective interpretation of customer request. • Work with other departments to ensure efficient and timely communication. • Build shipments and enter freight assignments using dispatch software. • Assist in communicating with carriers, dispatching drivers, and covering shipments. • Collect daily paperwork from drivers such as timesheets, DDAL's, DVIR's and POD's. • Receive and distribute HUB mail. • Performs other duties as assigned Essential Talents • Check to ensure that appropriate changes were made to resolve customers' problems. • Refer unresolved customer grievances to designated departments for further investigation. Essential Tools and Technologies • Microsoft Teams • Microsoft Exchange • Google Drive • Dropbox • Microsoft Excel • Microsoft Outlook • Microsoft Word Essential Work Activities • Communicating with People Outside the Organization • Working with Computers • Performing Administrative Activities
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