Mechanical Technical Support

at LS Industries in Wichita, Kansas, United States

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

LS Industries is currently seeking a skilled and dependable Field Service Technician to provide mechanical and electrical technical support, troubleshooting, installation, maintenance, and repair of industrial machinery and equipment. The successful candidate will have hands-on experience with mechanical systems, electrical components, industrial motors, hydraulic and pneumatic systems, and electrical schematics.

This position requires strong problem-solving skills, attention to detail, customer service abilities, and the ability to work independently at customer locations, including military installations.

Travel Requirement: Approximately 95–100%. A valid driver's license and satisfactory driving record are required.

Essential Duties and Responsibilities

• Provide technical support for mechanical and electrical issues involving industrial machinery, manufacturing processes, and equipment.
• Diagnose, troubleshoot, and repair mechanical and electrical problems promptly to minimize equipment downtime and restore proper operation.
• Interpret electrical schematics, wiring diagrams, machine blueprints, and technical drawings to install, troubleshoot, and repair industrial equipment.
• Build, assemble, and wire electrical control boxes and panels according to electrical schematics, machine specifications, and applicable safety requirements.
• Install, connect, and troubleshoot industrial motors, motor controls, sensors, switches, and other electrical components.
• Perform electrical wiring tasks, including drilling holes, routing conduit, pulling wire, and securing electrical components as required for machine installation and assembly.
• Install, troubleshoot, and repair hydraulic and pneumatic systems, including cylinders, valves, hoses, fittings, actuators, and associated components.
• Conduct root cause analysis to identify mechanical or electrical failures and implement corrective actions to prevent recurring issues.
• Perform routine maintenance, equipment inspections, adjustments, and calibration to support reliable equipment operation and extend machinery service life.
• Assist with the installation, assembly, setup, startup, testing, and commissioning of new machinery and equipment.
• Collaborate with engineering, production, and service personnel to resolve technical issues and improve equipment performance.
• Provide professional customer service by communicating technical information clearly, addressing customer concerns, and explaining equipment operation, maintenance, and troubleshooting procedures.
• Prepare and maintain accurate service reports, maintenance records, troubleshooting documentation, and other required technical paperwork.
• Follow company policies, customer site requirements, and applicable safety procedures when working with electrical systems, industrial machinery, tools, and equipment.
• Stay current with relevant mechanical, electrical, hydraulic, and pneumatic technologies, industry practices, and equipment service techniques.

Required Qualifications and Experience

• Minimum of three (3) years of mechanical experience working with industrial machinery and equipment.
• Ability to read and interpret electrical schematics, wiring diagrams, blueprints, and technical drawings.
• Experience building and wiring electrical control boxes or panels.
• Experience wiring, installing, and troubleshooting industrial motors and electrical components.
• Ability to drill holes, route conduit, pull wire, and perform mechanical and electrical installation tasks.
• Experience installing, maintaining, and troubleshooting hydraulic and pneumatic systems.
• Strong mechanical aptitude and practical electrical troubleshooting skills.
• Ability to use hand tools, power tools, testing equipment, and other tools required for industrial service work.
• Strong problem-solving, communication, organization, and customer service skills.
• Ability to work independently and collaboratively in a field service environment.
• Valid driver's license with a satisfactory driving record.
• Ability to meet applicable customer site access and military installation security requirements.

Core Competencies

• Technical Capacity: Applies practical mechanical and electrical knowledge to field service assignments.
• Customer/Client Focus: Provides professional, responsive, and courteous service.
• Problem Solving and Analysis: Identifies equipment issues, determines root causes, and develops effective solutions.
• Attention to Detail: Follows technical specifications, schematics, procedures, and safety requirements accurately.
• Mechanical and Electrical Knowledge: Understands industrial machinery, electrical wiring, motors, hydraulics, and pneumatics.
• Communication: Clearly communicates technical findings, repair recommendations, and service updates.
• Adaptability: Adjusts to changing service needs, customer requirements, and field conditions.
• Safety Awareness: Consistently follows safe work practices when installing, maintaining, and troubleshooting equipment.

Physical Requirements

• Ability to work in industrial and manufacturing environments.
• Ability to stand, walk, bend, reach, and perform hands-on mechanical and electrical work for extended periods.
• Ability to use hand tools, power tools, and equipment necessary to perform assigned duties, with or without reasonable accommodation.

Background and Site Access Requirements

Employment is contingent upon meeting applicable driving requirements and customer site access standards. Work at military installations may require additional background screening and authorization. Eligibility is determined by the applicable installation or authorized screening authority.

LS Industries is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment.