at Stanion Wholesale Electric Co Inc in Kansas City, Kansas, United States
Job Description
Position Summary
Responsible for sales and service to customers both at the counter and via telephone, consisting of taking the order, providing technical assistance, offering substitutes, entering the order on the Company’s software system and filling the order accurately.
Responsibilities
- Maintains counter and phone in orders for customers. Informs customer of promotions and quantity prices. Keeps supervisor informed of competitive products and prices.
- Stocking merchandise in proper places in stock bins.
- Prepares and packages orders for delivery according to customer's instructions.
- Keeps catalogs up to date.
- Maintains counter area in a neat and orderly condition. Assists management in marketing the counter area. Important function of this position is to ask for add-on business while customer is at the counter or when speaking to a customer via telephone.
- Attends training sessions and department meetings as requested.
- Serves as the backup to the warehouse.