at Equity Bank in Wichita, Kansas, United States
Job Description
Responsibilities and Expectations
- Works closely with the Bank's customers in a professional and responsive manner to meet the customers' needs
- Learn, understand, and support bank supported products including but not limited to: business online banking, RDC, ACH, wires, lockbox, installing/downloading PC software, etc.
- Provide review and underwriting of business customers’ needs for their cash flow transactions with the Bank
- Support Electronic Payments and Treasury Management team and bank locations by completing set up documentation for various products, including but not limited to underwriting requests
- Performs customer setups and training on multiple platforms and systems; interacts with software vendors to handle systems or customer support issues
- Diagnose and problem-solve technical issues over the phone and via email
- Demonstrated ability to work effectively with team members, management, auditors, and other officials
- Other duties as assigned
Compliance/Regulation: Responsible for following all aspects of Bank Policy’s including but not limited to, Equity Bank Business Ethic and Conduct policy, and Bank Secrecy Act, and completing all required Compliance Course work. Required Skills & Education
- Bachelor’s Degree in Business related field or equivalent work experience
- 2 years of financial services industry experience preferred
- Strong PC skills to include proficient knowledge of Microsoft Office Suite – Excel, Outlook, PowerPoint, Word
- Experience working in a fast-paced environment, handling multiple projects simultaneously
Who we are Equity Bank, a full-service, $8 billion community bank, is based in Wichita, Kansas, with 85 bank offices throughout Kansas, Missouri, Arkansas, Nebraska, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Find your future at Equity Bank! The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
