at Pyxis, Inc. in Wichita, Kansas, United States
Job Description
Pyxis's strength starts with our people. Every member of our team meets or exceeds the education, experience, and licensure standards for their role — because the youth and families we serve deserve nothing less.
We invest the majority of our resources directly into our programs, because we know that experienced, well-trained staff are the foundation of great direct service. Our program managers and employees are empowered to focus on what matters most: delivering best-practice care, meeting the needs of those we serve, and achieving real, positive outcomes.
POSITION SUMMARY
Support Program Manager, Supervisors, and Community Support Workers (CSWs) to ensure high-quality services are delivered to clients in accordance with EmberHope contracts.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Leadership & Supervision
- Assist Supervisors, Program Administrator, and Program Manager with program needs.
- Provide direction, support, and occasional training to CSWs as assigned.
- Enforce all Pyxis policies, model professional behavior, maintain clean, orderly spaces and hold clients/staff accountable.
- Manage sign-in/out procedures, maintain client–staff ratios and complete client write-ups, communicating shift updates to leadership.
- Support CSWs with problem-solving, daily client needs, and serve as point of contact during crisis when leadership is unavailable.
- Provide direct client support, including transportation.
- Conduct required safety walk-throughs at designated intervals.
- Delegate tasks when requested by leadership and ensure completion.
Administrative Duties
- Complete service documentation daily and within 24 hours, reporting critical incidents and submitting required documentation.
- Support meal planning, grocery lists, and occasional shopping.
- Attend required meetings and trainings. Miscellaneous
- Maintain company vehicles and report maintenance needs.
- Ensure medications are secured and client belongings are sent home daily.
- Perform other duties as assigned.
