Microbiologist Supervisor

at HCA Healthcare in Lenexa, Kansas, United States

Job Description

Supervises day-to-day laboratory technical and non-technical resources and operations to meet organizational and regulatory requirements; Executes programs for staff hiring, orientation, training, competency and work assignment. Provide ongoing performance feedback to staff through coaching, performance review and counseling to ensure staff performance expectations are met; Oversees employee output and is responsible for employee conduct; Contributes to achievement of department goals for service, quality, regulatory compliance, financial performance, and patient and employee satisfaction; Monitors section activities and data to improve operations; Monitors department expenses, identifies and addresses areas of variance to meet fiscal and service goals; Contributes to department expense budget including the need for new methods, resources, instrumentation or technology for the department; Engages with department medical director to develop and review department policies and metrics for quality, service and operations; Monitors compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Leads department accreditation preparation; Oversees quality control/assurance programs related to test methodology, protocols, equipment and supplies. Actively participates in Continuous Quality Improvement; Develops department policies and procedures and monitors staff adherence; Provides input into the design of workflows, systems and processes and implements corrective action plans for service/quality issues identified to drive improvement;  Acts as a resource to customers. Ensures department proactively responds to feedback from customers and implements improvement mechanisms to enhance the ability of the department to meet customer needs; Ensures that staff receives information by developing and implementing a communication plan.A