Communications & Outreach Coordinator

at Kansas Turnpike Authority in Wichita, Kansas, United States

Job Description

Department: Marketing & Communications

Location: Wichita Headquarters

Definition and Examples of Work

• Performs email communications, including research, drafting, audience segmentation, formatting, deployment, and quality assurance.
• Schedules and manages social media content in alignment with the editorial calendar and campaign priorities.
• Coordinates implementation of community outreach and engagement activities, including materials preparation, vendor coordination, logistics, and on-site support.
• Coordinates branded apparel and materials including bid acquisition, order placement and quality control and inventory management.
• Manages assigned workflows and deliverables within project management platforms to maintain timelines, visibility, and accountability.
• Compiles, formats, and maintains performance data to support recurring reports and communication insights.
• Produces media monitoring summaries and highlights relevant trends or coverage.
• Supports survey deployment and summarizes results for internal use.
• Maintains accuracy and organization of communication assets, distribution lists, and outreach materials.
• Supports campaign and outreach execution through budget tracking coordination, invoice processing, and vendor documentation, ensuring alignment with established processes.
• Additional duties may be assigned as business needs require.

Latitude and Impact of Position

This position operates within defined communication strategies and brand standards, with responsibility for executional decision-making related to timelines, coordination, and quality control. The role exercises independent judgment in managing workflows, prioritizing deliverables, and maintaining accuracy across communications and outreach efforts. Strategic direction, messaging frameworks, and final approvals are established by leadership. Impact is measured by the accuracy, consistency, and timeliness of communications delivery; the effectiveness of outreach efforts; and the reliability of reporting and workflow management.

Work Environment

The work environment described here represents the general characteristics of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily office-based, utilizing computers, communication platforms, and marketing tools.
• Regular engagement with digital platforms, reporting dashboards, and content systems.
• Occasional travel within Kansas for outreach and community engagement.
• Occasional evening or weekend hours during peak outreach or event periods.

The Kansas Turnpike Authority is an equal and affirmative action employer. We provide all employees and applicants for employment with equal employment opportunities without regard to race, color, religion, gender, age, national origin, sexual orientation, gender identity, citizenship, immigration status, marital status, military status, any covered veteran status, disability status, genetic information, caregiving responsibilities or any other basis prohibited by law.

You may also be subject to the following pre-employment requirements: credit check, background check, educational validation, physical, drug and nicotine testing, and driver's license check.