Workforce Professional

at Dept of Commerce in Wichita, Kansas, United States

Job Description

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Important Recruitment Information for this vacancy

Position Description

Agency Information:  

As the state’s leading economic development agency, the Kansas Department of Commerce strives to empower individuals, businesses and communities to achieve prosperity in Kansas. Commerce accomplishes its mission by developing relationships with corporations, site location consultants and stakeholders in Kansas, the nation and world. Our strong partnerships allow us to help create an environment for existing Kansas businesses to grow and foster an innovative, competitive landscape for new businesses. Through Commerce’s project success, Kansas was awarded Area Development Magazines prestigious Gold Shovel award in 2021, 2022, 2023 and 2024, and was awarded the 2021 and 2022 Governor’s Cup by Site Selection Magazine.

Learn more at kansascommerce.gov

About the Position

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  Who can apply: Open to Anyone


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  Classified/Unclassified Service: Classified


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  Full-Time/Part-Time: Full-Time


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  Work Schedule: Monday-Thursday 7:00 am to 5:00 pm and Friday 8:00 am to Noon


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  Eligible to Receive Benefits: Yes


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  Veterans’ Preference Eligible: Yes


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  Job Posting closes:  September 23, 2026

Compensation: $21.87 hourly

* Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

Visit the Employee Benefits page for more information

Position Summary & Responsibilities

Position Summary:  

The Workforce Professional is responsible for supporting workforce development programs through program operations, customer service oversight, reemployment services support, data integrity and reporting compliance, program coordination, outreach, and digital service delivery. This position ensures the efficient delivery of workforce services by assisting job seekers and employers, maintaining accurate program records, monitoring compliance with state and federal requirements, coordinating referrals and partner services, and supporting public engagement initiatives. The Workforce Professional also promotes workforce programs through outreach activities and assists with digital platforms and virtual service delivery to enhance access to employment and training resources.

Job Responsibilities may include but are not limited to the following:  

• Reviews customer assessments, transferable skills, education, and work history to support structured employment planning consistent with federal and state program guidelines.


• Ensure electronic case records in KANSASWORKS.com are accurate, complete, and compliant with documentation, data integrity, and performance reporting standards.


• Reviews and analyzes services provided to Unemployment Insurance claimants identified as likely to exhaust benefits to ensure regulatory compliance.


• Identifies service gaps and recommends adjustments to improve compliance and operational efficiency.


• Prepares, reviews, and maintains electronic records in the statewide automated data system in accordance with established procedures and regulations.


• Monitors documentation for accuracy and completeness to ensure adherence to program standards.


• Screens and evaluates customer information to ensure appropriate referrals to partner programs and community resources.


• Represents workforce services at job fairs, community events, and public forums to promote participation in workforce programs.


• Provides technical assistance to customers utilizing online workforce platforms, ensuring adherence to established operational procedures.

Qualifications 

Minimum Qualifications:  

• High School Diploma or GED


• Six (6) months of experience in planning, implementing and monitoring activities relevant to Workforce Center clients (e.g. career counseling, job placement, recruitment, assessment and deployment of staff) or similar related experience. 

Education may be substituted for experience as determined relevant by the agency. 

• Valid Driver License and ability to travel to communities throughout the local area or other assigned locales. On rare occasions, overnight travel will be required. 

Preferred Qualifications: 

• Prefer one (1) year of experience working with job seekers in a recruitment or job coaching environment. 


• Bi-lingual a plus, but not required 


• Experience presenting material to groups of people. 

Post-Offer, Pre-employment Requirements:

Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a state job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue – Tax Clearance Frequently Asked Questions

Recruiter Contact Information

Name: Angie Krahe

Email: angie.krahe@ks.gov

Mailing Address: 915 SW Harrison Street Topeka, KS  66612

Job Application Process

Helpful Resources at jobs.ks.gov: How to Apply for a Job Instructions and How to Search for a Job Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers – My Job Applications page

Transcripts

DD214 (if you are claiming Veterans Preference)

How to Claim Veterans Preference

Veterans’ Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a “veteran”; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position.  The veterans’ preference laws do not guarantee the veteran a job.  Positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Veterans Preference 

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person’s eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612 

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer.  We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.