Billing Specialist

at Four County Mental Health, Inc. in Coffeyville, Kansas, United States

Job Description

Billing Specialist– Selected applicant will work alongside teammates, conducting insurance verification, patient financial review, and follow-up. Ability to work as part of a team, provide excellent customer service, and excellent computer and mathematical skills are required.

The minimum educational requirement consists of a High School Diploma or GED and one year’s experience working in medical billing is strongly preferred.

Hourly position: Starting wage is $38,896/year-$18.70/hour.

TITLE OF POSITION: Billing Support Staff

SUPERVISOR: Chief Operations Officer

WORK SCHEDULE: MINIMUM QUALIFICATIONS:

Ÿ High School Diploma/GED

Ÿ One year’s office experience, including A/R, collections, customer service, data entry

Ÿ Computer skills including Microsoft Excel, proficiency in internet usage and demonstrated ability to learn new software products

Ÿ Mathematical accuracy

Ÿ Communicate positively and effectively with others

Ÿ Dependable vehicle, valid driver’s license, and compliance with agency’s liability carrier’s requirements may be required depending on job assignment GENERAL RESPONSIBILITIES: Works as a productive member of the billing department, conducting insurance verification, collections activities, generating patient billing statements, working assigned accounts receivable, third-party payer activity and communications, and communicating necessary information to teammates. Extensive work in the electronic health record is required. ESSENTIAL JOB FUNCTIONS INCLUDE:

· Provide support for billing components of new patient registration, including insurance verification, fee assignment, and coordinating with all front desks of the organization

· Generate paper claims, special billings and patient statements as needed either electronically or on paper

· Receipt and post income, working remits, for payers and patients as assigned

· Work denials, delayed payments, and other A/R activity with assigned payers, taking care to note patient accounts appropriately

· Process refunds as needed

· Assist staff with bank deposit and participate in balancing activities throughout the month

· Communicate openly and timely with staff and management regarding trend concerns, eligibility issues, and other payer behavior and business conditions observed

· Provide timely, accurate, and helpful service to internal and external customers OTHER JOB FUNCTIONS:

1. Respond promptly, courteously and accurately to all (staff, private and third party payors) inquiries regarding accounts.

2. Exhibit and promote decisions / behavior consistent with the Center’s established Vision, Mission, and Values.

3. Any deviations to the work schedule and all overtime must be approved in advance.

4. Cross train in all functions of the billing department.

5. Other duties as assigned by Supervisor.