at Hutchinson Regional Medical Center in Hutchinson, Kansas, United States
Job Description
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room.
- Gathers and updates patient contact or other personal information.
- Collects and inputs patient insurance information and verifies active coverage or eligibility.
- Collects co-pays or other fees due to the facility.
- Answers and transfers phone calls, schedules appointments, arranges for referrals, or relays messages.
- May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems.
- Act in accordance with the established mission, vision, and values.
- Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
- Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.
General Responsibilities:
- Perform other duties as assigned.
