at Metal-Fab Inc in Wichita, Kansas, United States
Job Description
Summary: This onsite position is responsible for providing support to the user community as well as assisting other IT department members with forward-looking projects and general maintenance of the computer/network systems.
Job Duties:
- Handle technical support requests from users.
- Document problems and fixes utilizing ticket system.
- Maintain a highly effective security posture to minimize risk of cyber-attacks.
- Work with manufacturing staff and vendors to troubleshoot computer-related issues with manufacturing equipment.
- Assist other IT department members to install, configure, maintain (troubleshoot, patch, upgrade) various equipment including (but not limited to):
- VoIP-based phones/system
- IP-based CCTV cameras/system
- Windows PCs/servers and Linux servers and the applications running on them.
- Network firewalls and switches & WiFi APs and controllers
- Network cabling (twisted pair and fiber)
- Print servers, laser printers, and bar code printers
- Barcode scanning equipment
- Assist other IT department members with maintaining the entire computer infrastructure.
- Develop familiarity with internal applications in order to provide support for them.
- Respond to off-hours emergencies and urgent critical situations.
- Local travel to and from work site locations as needed.
Job Location & Schedule
The position is primarily located at 3025 W. May Avenue, Wichita, Kansas 67213
Normal schedule is Monday – Friday, 8:00 AM to 5:00 PM
Job Requirements:
- Associate's degree (in computer science or other technical field of study), or successful completion of a two-year vocational school Systems Administration preferred. High School Diploma or GED required.
- Strong problem solving and communication skills.
- Ability to work as part of a team as well as independently with limited supervision.
- Ability to communicate ideas and information written or verbally to peers, customers and leadership in a professional, tactful and timely manner.
- Experience in a manufacturing environment helpful, but not required.
To fill out an online Application click here -> Online Application
For a list of Benefits click here -> Benefits
