at Cowley County in Winfield, Kansas, United States
Job Description
Communications Officer I
Cowley County
311 E 9th Ave. Winfield KS, 67156
Job Description
Type: Full-Time
General Overview
Answers and processes emergency 9-1-1, non-emergency and administrative
phone calls for service from the public. Performs emergency 9-1-1, non
emergency, and field unit-initiated dispatching to medical, fire, and law public
safety field units.
General Duties:
calls.
Employer:
• Answer 9-1-1 emergency calls, non-emergency, administrative and radio
calls, ascertain nature of the calls, gather necessary information, and
transmit or relay information for appropriate public safety response.
• Broadcast location, time and nature of incident; contact all required
personnel and other local concerns (i.e. any other emergency first
responders or county/city public work services) in the event of an
emergency
• Perform Emergency Medical, Fire, and/or Law Enforcement Dispatching
to assist callers with aiding victims in medical distress by talking them
through basic lifesaving procedures, fire incidents and/law enforcement
• Monitor radio traffic for safety of all first responders.
• Complete requested NCIC/KCJIS transactions as requested by authorized
law enforcement personnel.
• Maintains call logs and status of on duty personnel through computer
aided dispatch (CAD).
• Maintains communication documents and records.
• Maintains on-going contact with personnel responding in an emergency
and keeps them informed of all incoming pertinent information in a
timely manner.
• Maintains work area and equipment in clean and working condition.
• Attendance at training, workshops and seminars as needed for
continuing education.
Required Skills:
Working knowledge of 9-1-1 phone system, administrative phone system,
Emergency Medical Dispatching (EMD), radio console, computers,
electronic mapping, county/cities’ geography, NCIC/KCJIS Terminal,
Internet, Radio Standards, performance standards, Standard Operating
Procedures (SOPs), voice recorders/playback, and electronic data
processing; working knowledge of modern office practices and procedures.
Thorough knowledge of the RMS and CAD systems.
Ability to rapidly assess situations through critical thinking, make quick
decisions and take appropriate action under normal or stressful situations.
Ability to communicate effectively verbally in a clear and concise manner,
as well as, in writing, during normal or stressful situations.
Thorough knowledge of communications codes and signals used for
emergency dispatching.
Ability to adhere to KCJIS/NCIC Security Standard
