Title Operations Specialist Tier 2

at Purple Wave Auction House in Manhattan, Kansas, United States

Job Description

Responsibilities:

• Support Title Operations Specialist Tier 1 coworkers with:
• Process incoming and outgoing title documents, updating internal systems accordingly with high accuracy.
• Update and maintain internal systems to accurately track the flow of work and information.
• Monitor workflow processes to ensure efficiency and compliance with title transfer standards.
• Coordinate with the Lender Services team to ensure consistent adherence to standards, protocols and processes.
• Collaborate within the Title Operations team to learn and solve problems.
  
  
• Review contracts, titles and title documents for transfer-ability, identifying errors, omissions and accuracy for each asset.
• Review titles and title documents for transfer-ability, identifying errors, omissions and accuracy for each asset.
• Collaborate with other departments, especially the Listing Operations team, to ensure seamless processes.
• Monitor all forms of communication for incoming questions, documents, updates and take appropriate action.
• Interprets operational protocol, exercising judgment publishing items.
• Participate in training sessions to enhance knowledge of titles standards, processes and procedures in order to provide a quality service to our buyers and sellers.
• Collaborate with the Title Operations Manager to maintain and enforce comprehensive standards for title transfer-ability.
• Collaborate with the Purple Wave sales team in the field to assist and answer questions as needed.
• Monitor workflow processes to ensure efficiency and compliance with title transfer standards.
• Coordinate with the Lender Services team to ensure consistent adherence to standards, protocols and processes.
• Assist in updating internal training documents and materials on the latest state laws and regulations for new employees and sales staff to ensure a clear understanding of title transfer protocols.
• Act as a subject matter expert to assist team members, other departments, buyers and sellers with title issues, finding resolutions and efficiencies.
• Investigates, resolves or elevates issues regarding asset transfer-ability.
• Ensure standards of listings for all title or title-able assets are maintained.
• Assist in updating training materials for new employees and sales staff to ensure a clear understanding of title transfer protocols.
• Complete weekly out-of-bounds title reviews and communicate to relevant parties.
• Undertake additional assigned duties as requested.
  
  
  

Supervisory Responsibilities:

None

Working Settings:

• Full-Time, Hourly, Non-Exempt, eligible for overtime.
• Office hours are 8am-5pm, Monday through Friday, overtime may be required to achieve due dates. Overtime is compensated in accordance with US Department of Labor requirements.
• Based in the Purple Wave headquarters in Manhattan, KS.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Must be able to access various departments of a given location