Aerospace Program Manager

at Dynamic NC in Rose Hill, Kansas, United States

Job Description

Job Overview

Responsible for contract processing procedures and activities, reviews contract requests and proposals, and serves in a liaison capacity across departments. Works closely with the customer, production control, and managers to ensure effective working relationships and resolution of contract issues through final customer delivery. The PM plays a pivotal role in balancing the technical, business, and operational goals of the program to deliver successful outcomes and customer satisfaction.

Roles and Responsibilities:

Program Execution

• Initiator of Contract Review process per current revision of DNC Procedure
• Process and maintain customer purchase orders (PO’s) utilizing current ERP System.
• Contracts: Understanding of customer terms and conditions. Update and Maintain LTA worksheet. Communicate contract expiry dates well in advance (12 months)
• Understanding of DNC budgetary requirements (Sales, Margins, Etc.…), including understanding and addressing cost pressures (material, OP, hardware and nonrecurring charges)
• Update, Monitor and communicate customer dashboards to identify all opportunities, risks and customer relationships.
• Monitor Performance: Work with customer on past dues and under mins to avoid late hits.

Stakeholder Management

• Communicating via email and phone with external customers with utmost professionalism, dignity, and respect.
• Identify potential risks early in program and effectively communicate with all internal support functions. Examples: PO issues, customer escalations, shortages, etc.…)
• Monitor performance and provide guidance and support to the team
• Communicate with Logistics on load and shipping support, SCM on materials and hardware, Estimating on RFQs.
• Attend Department and Company Meetings.
• Continuous Improvement: Communicate recurring internal process break downs in CCB in an effective manner.

Compliance and Quality

• Request RMAs from Quality and tracking to return to customers
• Provide correct documents to logistics when applicable (QA forms, source inspection, etc.)
• Perform all duties in accordance with Dynamic NC Quality Management System and Safety standards, using situation-appropriate tools and protective equipment as applicable.
• Perform other duties as assigned.

Qualifications and Education Requirements:

• High school diploma / GED - Min
• Experience in Program Management
• Good verbal, written, and interpersonal communication skills.
• Adapt to changing priorities throughout the workday.
• Familiar with planning and ERP software.
• Knowledge of the aerospace/aviation industry.
• Organized, focused, and results oriented.
• Excellent problem solving and prioritizing ability.
• Proficient with Microsoft Office products: Outlook, Word, Excel.
• Ability to read and interpret aerospace bill of materials, engineering drawings, customer specifications and instructions.

Work Conditions:

• Hand/finger dexterity.
• Visual acuity.
• Well-lit, temperature-controlled, clean environment.
• Adhere to employee handbook.

Experience:

• Program management: 2 years (Preferred)
• Aerospace: 1 year (Preferred)

Work Location: In person