Nurse Office Manager

at Heartspring in Wichita, Kansas, United States

Job Description

Join a Mission That Changes Lives. At Heartspring, we believe every child deserves the opportunity to reach their full potential. For over 90 years, we've been dedicated to serving children with special needs and developmental disabilities through innovative education, residential, outpatient, and healthcare services. Our team is passionate about making a meaningful impact every day through collaboration, compassion, and excellence in care.

We're looking for an experienced Nurse Office Manager to lead the daily operations of our nursing office while leading a team dedicated to providing exceptional care for children with complex medical and developmental needs.

• Location: Wichita, KS
• Position: Nurse Office Manager (RN license required)
• Hours: Onsite, full-time 40 hours/week with rotating oncall required for nights and weekends
• Requirements:  5+ years of previous leadership experience required

The Nurse Office Manager provides leadership and oversight of our nursing office operations while managing a team of Certified Medical Assistants (CMAs) who provide 24/7 medical support to students across our therapeutic school and residential programs. This role serves as a key partner to the Nursing Director and is responsible for ensuring efficient operations, regulatory compliance, quality care coordination, and exceptional support for students with complex medical, behavioral, and developmental needs.

The Nurse Office Manager leads day-to-day office functions, supports staff development and scheduling, oversees compliance and quality initiatives, and serves as a vital connection between nursing services, education, residential care, therapists, and families. This is an excellent opportunity for a healthcare leader who enjoys managing people, improving processes, and making a meaningful impact on the lives of children and families.

What You'll Do

Leadership & Team Management

• Lead, coach, and develop a team of CMAs providing 24/7 support to students in our therapeutic school and residential programs
• Oversee staffing, scheduling, training, onboarding, and performance management
• Foster a positive, collaborative, and accountable team culture
• Partner with the Nursing Director to support departmental goals and strategic initiatives

Clinical Operations & Care Coordination

• Ensure seamless coordination between nursing, education, residential, and therapy teams
• Support implementation of individualized healthcare plans and student medical needs
• Promote a high-quality, student-centered approach to care and service delivery

Quality, Compliance & Risk Management

• Maintain compliance with healthcare regulations, accreditation standards, and organizational policies
• Lead quality improvement efforts, audits, and process enhancements
• Develop and implement policies and procedures that support safety and operational excellence

Resource & Office Management

• Oversee daily nursing office operations, workflows, supplies, and resource utilization
• Assist with budgeting, staffing recommendations, and operational planning
• Identify opportunities to improve efficiency and enhance the student and family experience

Non-Discrimination and Equal Opportunity

Heartspring subscribes to and fully supports all the laws concerning non-discrimination and equal employment opportunity.

It is the policy of the Heartspring to provide equal opportunity to all persons without regard to race, color, sex, religion, national origin, ancestry, age, marital status, disability or genetics, pregnancy, sexual orientation, veteran status, or any other classification protected by applicable local, state or federal law.

Heartspring complies with applicable federal, state and local laws governing nondiscrimination in employment.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, training, compensation, termination, layoff, recall, transfers, and leaves of absence.