at QPS Employment Group in Kansas City, Missouri, United States
Job Description
Join us for an exciting, week-long opportunity in May supporting a premier live event experience at the Downtown Kansas City Convention Center. We are seeking energetic, customer-focused individuals who thrive in fast-paced environments and enjoy engaging with people. Great pay and numerous shift options, ideal for candidates who bring a positive attitude, strong communication skills, and a passion for delivering exceptional guest experiences.
Customer Service Representative Responsibilities include but are not limited to:
- First point of contact for attendees, ensuring smooth check-in and badge distribution.
- Check in guests, print badges, assist with ticket issues, answer questions, and direct attendees.
- Create a friendly first impression and help attendees navigate the event.
- Greet guests, give directions, answer basic questions, support crowd flow, and promote engagement.
- Manage attendance tracking for sessions, meetings, and roundtables.
- Scan badges, track attendance, assist with seating, manage flow, and report issues.
- Support speakers to ensure a smooth and professional experience.
- Welcome speakers, verify schedules, coordinate timing, maintain lounge, and assist with needs.
- Handle merchandise distribution and swag redemption.
- Distribute items, track inventory, maintain displays, assist attendees with redemption.
