Group Sales Consultant

at AMC Theatres in Leawood, Kansas, United States

Job Description

What you will be doing:

• Process incoming group sales requests through web forms, email, and phone channels.
• Qualify inbound leads to understand guest needs and determine appropriate event options.
• Book group events accurately in the Event Booking Management System and ensure all required details are captured.
• Direct guests to the appropriate department when inquiries are not related to group sales.
• Obtain programming and operations approvals when required.
• Support theatre teams by entering clear, detailed event notes and providing follow-up communication as needed.
• Collect event payments no later than seven days prior to the scheduled event date.
• Manage phone lines and route calls appropriately.
• Prioritize and execute tasks efficiently to meet service expectations and deadlines.
• Provide flexible support to guest service traffic and other sales needs during non-peak times or staffing gaps

What we need from you:

• 1+ year(s) of customer service experience.
• 1+ year(s) of sales experience.
• Proficiency in Microsoft Office suite, primarily Excel. 
• Effectively negotiate terms while communicating clearly and professionally with guests and internal partners.
• Ability to manage multiple tasks and adjust priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Willingness to learn new systems, tools, and processes as business needs evolve.
• High school diploma or equivalent.

What we also value (preferred):

• Experience booking or coordinating events.
• Knowledge of group sales processes and theatre operations.
• Familiarity with event booking or internal reporting systems.
• Ability to balance overall business objectives with detailed execution.
• Flexibility to support other sales or operational tasks during periods of increased demand.

Minimum qualifications:

• 1+ year(s) of customer service experience.
• 1+ year(s) of sales experience.
• Effectively negotiate terms while communicating clearly and professionally with guests and internal partners

Why Work at AMC?

Do you speak in movie quotes? Have a movie moment that changed your life? If you love all things movies, you may be a perfect fit for our team!

AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres.

AMC supports personal well-being and work-life balance with a benefits package designed to promote health and happiness, both inside and outside of work. 

• Hybrid work schedule (remote/in-office) for most corporate roles 
• Annual bonus potential  
• Accrued vacation and absentee time plus 12 paid holidays, including an additional day for your birthday 
• Reduced working hours on Fridays during the summer to enjoy more of what you love outside the office 
• Comprehensive medical, dental, and vision coverage 
• Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments 
• 401(k) match to support your financial goals 
• A relaxed, collaborative office environment with Coca-Cola Freestyle machines 
• Convenient on-site gym facility 
• Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages) 
• Special savings on AMC gift cards 
• And of course—FREE movies at any AMC theatre nationwide and the ability to provide up to 8 friends and family movie passes

Job Address

One AMC Way 11500 Ash Street Leawood, Kansas 66211

Employment Status

Full Time

Relocation Eligibility

No

Department

National Sales

Pay Rate Type

Hourly

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.