at Goodwill Industries* in Wichita, Kansas, United States
Job Description
ORGANIZATION: For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a Community Donation Manager to play a key role in furthering our vision and mission by expanding community-based donation opportunities that support our retail operations and mission services.
VALUES:
- Sustainability: We commit to practices that support environmental, social and economic strength.
- Ethics: We uphold high standards of honesty, integrity and fairness in all business dealings.
- Respect: We treat ever individual with dignity, care and sincerity to build an equitable environment.
- Voice: We listen to each other, value feedback and advocate for our communities.
- Inspiration: We motivate, encourage and energize individuals to be their best through leadership and vision.
- Community Engagement: We recognize the strength of collaboration and engage deeply with our stakeholders to transform lives together.
- Excellence: We embrace innovation and strive for outstanding quality to deliver a positive impact to those we serve.
MISSION STATEMENT: We transform lives and communities through the power of education, training and employment.
PURPOSE OF POSITION: Supports Goodwill’s retail operations by coordinating and growing community-based donation opportunities across the service territory. This position focuses on developing and maintaining relationships with local businesses, schools, community groups, and civic organizations to increase the collection of material goods, while supporting community engagement efforts that advance Goodwill’s mission.
SUPERVISION RECEIVED: Works under the general supervision of the Chief Communications Officer.
SUPERVISION EXERCISED: Community Impact Specialist.
ORGANIZATIONAL RESPONSIBILITIES: Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals. Be a positive role model. Display commitment and involvement towards Goodwill's mission.
JOB PROFICIENCIES: Customer Service Orientation, Community Engagement, Relationship Management, Communication, Initiative, Adaptability, Time Management, Accountability, Professional Representation, Teamwork, Creative Problem Solving, Mission Alignment, Safety and Security.
JOB COMPETENCIES: Build and maintain community partnerships to support donation acquisition efforts. Coordinate donation drives and community collection events. Serve as the primary point of contact for community partners and stakeholders. Identify and coordinate new donation bin placements and servicing. Track and report donation activity, event participation, and performance metrics. Collaborate with retail, marketing, transportation, and donor relations teams. Represent Goodwill at community events and outreach activities.
ESSENTIAL FUNCTIONS:
- Build and maintain relationships with local businesses, schools, and community organizations.
- Coordinate logistics for donation drives, including scheduling, transportation, and marketing support.
- Maintain open and professional communication with community partners.
- Track donation drive outcomes, event participation, and bin performance.
- Collaborate with internal teams to ensure successful execution of donation initiatives.
- Attend community events as assigned to promote donation opportunities and Goodwill’s mission.
DUTIES AND RESPONSIBILITIES:
- Maintain accurate records and reports related to donation activities.
- Support the mission and activities of other departments.
- Support accessibility of services and facilities free of barriers.
- Adhere to all safety policies and report violations.
- Adhere to all ethical standards and maintain confidentiality of records.
- Occasional driving for off-site meetings and events.
- Other duties as assigned.
STANDARDS FOR MEASURING PERFORMANCE/QUALITY STANDARDS:
- Attendance and punctuality.
- Quality and quantity of work performed.
- Effectiveness of working relationships with stakeholders.
- Performance of essential functions and job competencies.
- Support and value of diversity and inclusion.
- Accuracy and timeliness of reporting and documentation.
- Adherence to policy guidelines and responsible handling of agency resources.
