Medical Records Technician

at Cancer Center of Kansas in Wichita, Kansas, United States

Job Description

The Cancer Center of Kansas (CCK) is seeking a full-time, on-site Medical Records Technician to join our team in our Wichita, KS offices.

As part of The US Oncology Network and with over 40 years being established in Kansas, CCK delivers quality, personalized cancer care to communities across the state. Our physicians and staff treat patients in over 18 locations throughout the state. Our management and physician teams continue to be recognized in our communities for Excellence in Healthcare! With our mission in mind, we value each and every employee for their life-saving expertise and the role they play in making our patients’ lives as easy and comfortable as possible. Our employees are our most valuable resource. They help us create and continue to deliver on our mission.

What does this position entail?

Under direct supervision, assists with maintaining patient records and other health information that is both inbound and outbound through locating, filling, importing and exporting necessary medical records. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards. 

Responsibilities

The essential duties and responsibilities of this position are:

• Scan and attach all internal and external correspondence and electronic medical records into the patient chart that are received in various methods.
• Obtain records in a timely fashion to ensure necessary records are available in advance of scheduled appointments. May require coordination with providers and other clinic staff.
• Print, mail, e-mail, and/or fax patient chart information as requested and authorized to individuals, organizations, patients, etc.; document in detail all processes.
• Answers phone calls and incoming electronic messages in a prompt, courteous and professional manner.
• Ensures patient charts are updated with the most current information including but not limited to referral information, consults, scans, and test results prior to patient’s next office visit.
• Initiates medical record requests and searches for patient records for treatment purposes from external entities, using fax, phone, paper, remote access, or e-mail methods.
• Monitors the various methods of inbound records including the fax server and EMR messaging and then organizes and distributes to departments or attaches as needed.
• Insures all obtained forms are complete, accurate, and signed according to the form needs.
• In a timely manner according to company and HIPAA guidelines, answers requests for information and documents as authorized and documents all information releases.
• Maintains medical record operations by following all company and department policies and procedures.
• Remains current on all compliance requirements and in part, demonstrates a strong knowledge of Adheres to confidentiality, state, federal, and HIPPA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient’s records and information.
• Attends required, applicable meetings.
• Remains current on all compliance requirements.
• Ensures all applicable policies and procedures of the company and Network are followed.
• Other duties as requested or assigned including coverage within the department.

Supervisory Responsibilities: None. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, medical preparations and other conditions common to an oncology/hematology clinic environment may occur. Work is performed in an office environment.  Requires comfort in working in a team environment and having frequent interaction with staff, patients, visitors, and physicians.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.