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Employer Customer Service Representative

at Kansas Department of Labor (KDOL) in Topeka, Kansas, United States

Job Description

We are recruiting three motivated, detail-oriented professionals to support employers working with the UI Tax Administration department. This role provides high-quality customer service by assisting employers and their representatives with technical questions related to online filing and registration.

The ideal candidate will develop and maintain a strong understanding of employer processes and relevant Kansas Employment Security laws to effectively support Kansas employers.

Key responsibilities include responding to inquiries from employers and agency staff, supporting management of the UI Tax email inbox, and collaborating with leadership to help meet federal requirements and agency objectives. Strong communication skills, attention to detail, and commitment to public service are essential.

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Job Posting: 13511043

Posted On: Mar 04, 2026

Updated On: Mar 04, 2026

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