at ISG Technology, LLC in Salina, Kansas, United States
Job Description
Qualifications
- Bachelor's degree in a related field (e.g., business, communications, computer science)
- 4-6 years of experience in technical operations or customer service
- Strong communication and interpersonal skills
- Proactive attitude and ability to work independently
Responsibilities
- Manage customer relationships and drive satisfaction through proactive communication and issue resolution
- Collaborate with internal teams to optimize solutions and improve customer experience
- Ensure service delivery excellence by monitoring performance metrics and identifying areas for improvement
Job description
Are you looking for a challenging role where you can make a real impact?
Technical Account Manager
Key Responsibilities:
• Manage customer relationships and drive satisfaction through proactive communication and issue resolution.
• Collaborate with internal teams to optimize solutions and improve customer experience.
• Ensure service delivery excellence by monitoring performance metrics and identifying areas for improvement.
Requirements:
• Bachelor's degree in a related field (e.g., business, communications, computer science).
• 4-6 years of experience in technical operations or customer service.
• Strong communication and interpersonal skills.
• Proactive attitude and ability to work independently.
