Sales Coordinator

at Bergkamp Inc. in Salina, Kansas, United States

Job Description

About Us: At Bergkamp, we are a team proudly dedicated to the bigger purpose of making lives better by making roads better. We are people devoted to our craft with an all-in, respected team that has each other’s backs. We are relentless in our pursuit of excellence, innovation, and asking the bigger questions. We’re servant leaders, industry leaders, and good people that operate with Kansas values. What do we do? We manufacture some of the coolest heavy equipment that is used to make and keep asphalt roads in better shape—and when our customers succeed, communities across the world thrive with better infrastructure. We think it’s some of the most exciting stuff happening in infrastructure today.

The Way We Do Things: We believe that a team of people who are humble, hungry and smart will deliver superior performance over the sum total of talented individuals; therefore, we are committed to achieving our mission through teamwork while honoring our core values.

1. A hungry team player(s) who shows active participation and engagement in department and companywide initiatives. Demonstrates a hunger for achieving results, learning, setting an example, and adding to the success of the team.
2. A humble team player(s) willing to collaborate, acknowledge the team’s individual strengths, and put the needs of the organization before themselves. Will do what it takes to help everyone succeed.
3. A smart team player(s) who has a common sense understanding about people. Demonstrates good judgement and intuition of group dynamics. Understands the impact of their words and actions and use that understanding for the benefit of the team.

About the Role:

The Sales Coordinator plays a pivotal role in supporting the sales department by ensuring smooth communication and coordination between customers, sales, marketing, and other internal departments. This position is responsible for producing quotes, managing sales orders, tracking sales activities, creating reports, managing the client database (CRM), and facilitating efficient workflow in a fast-paced manufacturing environment. The Sales Coordinator will work closely with outside sales representatives to provide timely information and resolve any issues that may arise during the sales process. By maintaining accurate sales records and assisting with sales accounting, this role directly contributes to the company's overall success and growth. They act as a crucial link, ensuring both customers and the sales team have the resources and support needed, receiving timely service and information, and bridging the gap between sales and overall business operations. Flexibility in scheduling and effective multitasking are essential to meet the dynamic demands of the sales department. 

Responsibilities:

• Coordinate daily sales activities and communicate effectively with sales representatives and customers to ensure timely order processing.
• Manage and process sales orders accurately using Microsoft Office products and internal sales systems.
• Support outside sales teams by providing necessary documentation & information in the form of documents, presentations, and/or sales sheets, producing quotes, scheduling appointments, and following up on customer inquiries.
• Maintain up-to-date sales records and assist with sales-related tasks to ensure accurate reporting.
• Plan, coordinate, and participate in sales team meetings. Including tracking KPIs, analyzing trends, preparing reports, creating agendas, meeting logistics planning, capturing meeting notes, and managing action-item follow-up.
• Adapt to a fast-paced work environment by prioritizing multiple tasks and managing time efficiently to meet deadlines.
• Attendance at trade shows as required by the Director of Sales to support interactions with leads and existing customers.
• Periodic monitoring and input of used equipment information, bi-weekly.
• On-site role based in Salina, Kansas
• Potential travel up to 25%

Minimum Qualifications:

• Proven experience as a Sales Coordinator or in a similar sales support role within a manufacturing environment.
• Proficient in Microsoft Office Suite, including advanced skills in Excel, Outlook, and Teams for communication, scheduling, and data management.
• Strong organizational and multitasking abilities to handle multiple sales orders and requests simultaneously.
• Excellent communication skills, both written and verbal, to interact with sales teams and customers effectively.
• Ability to work a flexible schedule to accommodate the needs of outside sales representatives and customers. Standard office hours will apply; however, flexibility during peak sales times will be required.

Preferred Qualifications:

• Experience with sales accounting and familiarity with financial reporting related to sales activities.
• Knowledge of outside sales processes and customer relationship management (CRM) software.
• Previous experience working in a fast-paced manufacturing industry setting.
• Demonstrated ability to be self-motivated, work independently, as well as part of a collaborative team.

Skills:

The required skills, such as multitasking abilities and proficiency with Microsoft Office, are essential for managing multiple sales orders and maintaining accurate daily records. Sales coordination skills enable the candidate to effectively support both inside and outside sales teams by facilitating communication and scheduling. Working in a fast-paced environment requires adaptability and strong organizational skills to prioritize tasks and consistently meet deadlines. Knowledge of sales accounting supports financial documentation and ensures accurate sales reporting. Overall, these skills combine to create a highly efficient sales support function that drives customer satisfaction and contributes to the company’s manufacturing sales success.

• Organizational & Administrative Expertise
• Communication & Interpersonal Skills 
• Customer Service & Client Management
• Analytical Skills & Reporting
• Adaptability & Problem-Solving

Physical Demands and Work Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to stand, bend, kneel, climb stairs, and walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
2. The work environment is usually a well-lighted, heated and/or air-conditioned indoor setting with adequate ventilation. Occasional exposure to outside elements. The noise level in the work environment is occasionally high. This position requires occasional travel, which may involve exposure to extreme weather elements.