Security Systems Technician II

at Intrust Bank*

Job Description

At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.

• Job Summary: Maintain security systems to protect bank assets and provide a safe environment for employees and customers
• Responsible for ensuring the successful implementation of initiatives and projects to support the department and organization
• Promotes an environment of teamwork within the department and across the bank
• Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships
• Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s Character Qualities
• All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation
• Design, install, troubleshoot, repair and perform preventive maintenance on integrated technical security systems, including alarms, access control, and video equipment
• Serves as technical liaison with vendors to ensure the effective operation and maintenance of the equipment
• Responsible for administrative duties related to technical systems, as well as security software and hardware applications
• Security Department project planning coordination
• Evaluates security equipment and systems for new sites, remodels and future needs
• Negotiates purchase and maintenance contracts related to security equipment
• Submits project worksheets for management review
• Builds and develops business relationships vital to success of the project
• Responsible for coordinating vendor assignments to complete the project within prescribed resource limits
• Responds to requests for service on all security system equipment, including requests and questions outside normal business hours
• Monitors and collects data on system performance
• Analyzes, detects, identifies and corrects technical problems and deficiencies
• Uses critical thinking, independent discretion and judgment when resolving issues
• Ensures all technical departmental procedures and training requirements are current
• Practices effective communication of technical issues on security system equipment operation and functionality to user client community and user acceptance testing
• On call 24 hours a day for responding to all security related technical issues
• Maintains security system equipment inventory
• Remain proficient in job duties of Security Specialist to assist with shift coverage as needed
• May perform other duties to support the department’s mission and INTRUST Bank’s values
• and lift 50 lbs
• On call 24 hours a day for responding to all security related technical issues

Identified by Google from the original job post

• Education and Experience: High school or equivalent required
• 5 to 7 years of technical school training or related experience as an alarm, access control or camera system installer required
• Experience with IT integration and security operations
• Required Skills and Knowledge: Ability to analyze information and develop/implement solutions
• Must be able to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
• Requires effective interpersonal, technical and analytical skills
• Requires the ability to communicate technical information to audiences with varying degrees of knowledge
• Requires mechanical aptitude and the ability to use hand and power tools
• Must be detail oriented, a self-starter and have the ability to work and make critical decisions independently
• Must be proficient in use of Microsoft Office products
• A basic knowledge of networking fundamentals is required
• Required Licenses and/or Certifications: Must have a current and valid Driver’s License
• Must be able to participate, meet requirements and obtain certifications in First Aid, CPR and personal protection (defense tactics, use of force, control holds and escorts, hand cuffing, baton and chemical spray certified)
• Physical Demands: Must be able to stand, sit, walk, squat, kneel, bend, crawl, stoop, crouch, handle objects, have finger dexterity, reach above shoulders, climb stairs, climb a ladder to varying heights, push/pull 150 lbs
• The physical demands necessary for this role should be performed with or without a reasonable accommodation
• Working Conditions: Varying work environment including normal office conditions
• Some work outside in different weather conditions and working in areas under construction is required
• Must be able to tolerate any possible weather conditions (i.e., extreme heat or cold, snow, rain, etc.). Some travel and overnight stay required