at Integra Technologies in Wichita, Kansas, United States
Job Description
POSITION SUMMARYThe Site Quality Director is a senior leadership role responsible for defining, deploying, and sustaining a robust Quality Management System (QMS) that enables operational excellence, regulatory compliance, and customer confidence in a highly regulated electronics and aerospace manufacturing environment. This role serves as a strategic partner to the Site GM and functional leaders, embedding a culture of quality, risk-based thinking, and continuous improvement across the site. The Director is accountable for quality strategy, organizational readiness, and execution across production, supply chain, engineering, and customer interfaces. With an expanding facility and increasing production volume, the Site Quality Director ensures that processes, equipment, suppliers, and personnel are qualified, capable, and aligned to customer, regulatory, and business requirements.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE- Own and continuously improve the site’s AS9100-certified Quality Management System and all applicable industry, customer, and regulatory accreditations
- Establish and execute a site-level quality strategy aligned with Micross enterprise objectives, customer expectations, and growth plans
- Serve as a core member of the site leadership team, influencing business decisions through data-driven quality and risk insights
- Drive a proactive “Culture of Quality,” accountability, and operational discipline throughout the organization.
- Lead internal, customer, registrar, and government audits; ensure audit readiness at all times and timely, effective closure of findings
- Own management review processes, including KPI definition, performance analysis, escalation, and corrective action effectiveness
- Ensure compliance with applicable standards and regulations including AS9100, MIL-STD-883/750, REACH, RoHS, and conflict minerals requirements
- Establish risk-based quality planning, including PFMEA, control plans, and change management governance
- Ensure quality is built into daily operations through effective incoming, in-process, and final inspection strategies
- Lead containment, disposition, and corrective action for nonconforming material, including Material Review Board (MRB) activities
- Partner with Operations, Engineering, and Supply Chain to address root cause, implement sustainable corrective actions, and prevent recurrence
- Ensure equipment calibration, preventive maintenance, and process validation activities are completed on time and to standard
- Champion continuous improvement initiatives using Lean, Six Sigma, SPC, and problem-solving methodologies
- Drive measurable improvements in key quality and operational metrics such as yield, scrap, rework, customer escapes, and COPQ.
- Leverage quality systems and digital tools to enhance visibility, traceability, and execution effectiveness.
- Foster cross-functional collaboration and influence without authority to achieve site-wide quality objectives.
- Act as the primary quality interface for key customers and external agencies
- Lead customer communications related to audits, corrective actions, quality performance, and continuous improvement initiatives
- Protect and enhance Micross’ reputation for high-reliability, mission-critical electronics
- Build, lead, and develop a high-performing quality organization through clear objectives, coaching, and accountability
- Establish succession plans and capability development for critical quality roles
- Hire and supervise direct reports, providing guidance on day-to-day tasks, training, time management, employee evaluations and performance management. Ensure that direct reports adhere to policies, procedures, roles and regulations.
- Flexibility to perform other duties as assigned.