Triage Nurse (RN)

at GraceMed Health Clinic in Wichita, Kansas, United States

Job Description

Reporting Relationship: Reports to the Medical Manager/Clinic Manager

Essential Role: Provides professional assessment of patient's health concerns over the telephone, without the advantage of visual inspection or face-to-face interaction in order to complement GraceMed Health Clinic, Inc.’s mission of delivering primary health care services.

Duties & Responsibilities:

• Utilizes communication skills, knowledge of disease processes, and normal growth and development for all age groups in order to ascertain an accurate understanding of patient’s symptoms.
• Determines the severity of the patient’s complaint; directs the caller to the appropriate emergency services if necessary; recommends the suggested medical follow-up based on their assessments and established triage protocols, and provides health information.
• Coordinates referrals with physicians, specialists and ancillary services on behalf of patients when needed.
• Maintains patient confidentiality at all times.
• Assists in the development and documentation of protocols related to his or her job functions.

Working Conditions:
Medical office environment. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required.  Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons.  May involve potential exposure to blood and body fluids and other hazardous substances.  Must have visual acuity and manual dexterity to interface with computer.  Must have auditory acuity to handle phone calls.

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).