at Central Consolidated Inc in Wichita, Kansas, United States
Job Description
The core values of Central Consolidated, Inc. are respect, integrity, safety, care for assets (employees and clients), improvement, and teamwork. We deliver quality and value to our commercial and industrial customers by providing a broad range of mechanical, insulation, fire protection, custom fabrication, and controls services utilizing our experienced staff, engineering capabilities, and design build innovations. Our primary corporate objective is to respond to the needs of our clients as well as the impact of economic and industry trends by staying at the leading edge of technology. One of Centralâs greatest achievements is the longevity and loyalty of our workforce. We pride ourselves on taking care of people, our customers, our employees, and our community. Together Weâre Smarter!
We are currently seeking an experienced Mechanical Service Coordinator to join our Wichita, KS team!
The right candidate will be highly detailed oriented, accurate and organized; a self-starter who possess strong initiative to improve processes and procedures without waiting for specific instructions. This person will ensure a high-quality standard and consistency of service in their position in accordance to Central Consolidated standards providing the customer with an exceptional experience.
Job Responsibilities:
Answer incoming phone calls from customers.
Understand the needs of the customers and create work orders from these calls.
Schedule the work load for multiple service technicians.
Answer incoming phone calls from the service technicians.
Create purchase orders for service technicians.
Order parts and schedule equipment as required for work orders.
Track open work orders for requirements to complete.
Pricing service repairs.
Assist in billing.
Available for special projects as needed.
