at South Central Mental Health Counseling Center in El Dorado, Kansas, United States
Job Description
ACT Team Overview:
Assertive Community Treatment is a patient-centered, recovery-oriented behavioral health service delivery model that has received substantial empirical support for reducing psychiatric hospitalizations, facilitating community living, and enhancing recovery for persons with serious mental illness. ACT is designed specifically for person who have the most severe and persistent mental illnesses, have severe symptoms and impairments, and historically have not benefited from traditional outpatient programs.
- Functions as the manager for an interdisciplinary group of staff including QMHP’s, Case Managers, LPN, and Peer Support.
- Completing clinical responsibilities such as monitoring consumer’s status, delivering direct services to consumers, supervising the clinical performance of team members, providing feedback to team members.
- Build relationships with other community caregivers that will facilitate the availability of natural supportive relationships for clients.
- Secure feedback from clients regarding suitability and satisfaction with center services.
- Hire team members and provide orientation and ongoing training with weekly supervision to staff assigned to their team. Encouraging and building mutual trust, respect, and cooperation among team members.
- Process timesheets, leave requests, expense reimbursements, and management of vehicle usage.
- Spends at least 2 hours per week providing a quality review of tools for the ACT model.
- Perform evaluations for staff members.
- Monitors and reviews paperwork and staff’s client contact to ensure that it is meeting the targeted expectation.
- Facilitates daily team meetings to assign cases to team members and review day’s work responsibilities.
- Monitor the referral process to ensure appropriate services are offered, in an appropriate, and timely.
- Resolution of grievances and conflicts with staff.
- Works with ACT Team to develop a crisis prevention plan and treatment goals by working with the consumer identifying their needs to provide person-centered treatment.
- The majority of treatment is provided in the community where the consumer feels most comfortable.
- Participates in administrative and interdisciplinary clinical staff meetings.
- Completes all required training and meets fidelity requirements as defined by ACT evidence-based practices. This includes standards relating to admission criteria, staff-to-client ratio, responsibility for treatment services, responsibility for coordination of hospital admissions/discharges, time-unlimited services, assertive engagement mechanisms, the intensity of service, and frequency of contact. Completes all required refresher training and completes all requirements to demonstrate competency to practice.
- Support consumers to achieve treatment goals, coordinate with collateral contacts, medication education, crisis management, prompt client to complete daily living activities, monitor client one to one for safety or as needed.
- The ACT Team Manager will participate and contribute to a program culture that is person-centered, outcome-oriented and dedicated to continuous quality improvement.
- Complete all required documentation and training in a timely and accurate manner as defined by the agency.
- Exhibits and promote decisions/behavior consistent with the Center’s established Vision, Mission, and Values.
- Managing the ACT team and monitoring the faithfulness to the ACT model.
- Schedule is varied based on consumer needs but will involve some evening, one weekend day and eventually on call rotating coverage to provide support so consumer assigned to the ACT Team at their time of crisis need.
- Clinician completes a comprehensive assessment to anyone entering the ACT Team and identifies services consumer should receive in ACT based on the assessment.
- Other activities assigned.
