at UKSM-W Medical Practice Association in Wichita, Kansas, United States
Job Description
Residents and faculty from the University of Kansas School of Medicine--Wichita’s Internal Medicine Department provide patient care through our clinic. As a Triage Medical Assistant, you will play a crucial role on our clinical team, supporting new and experienced providers. We are dedicated to continuous quality improvement while providing high quality, efficient health care to patients. We have an amazing staff that promotes teamwork, supports each other, and engages in how the clinic operates.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Responds to calls and messages from patients, triaging and prioritizing requests for clinical advice, communicating adjustments in care plans, prescription refills, test results, prior authorizations, forms completion, and coordinating care with providers and other nursing team members
- Enters and coordinates provider orders for medications, lab, imaging, DME, etc., monitors outstanding orders and follows-up to verify if completed and/or obtain results
- Refills medications as authorized per protocol and as ordered by the provider(s)and obtains insurance authorizations as needed
- Completes insurance forms and paperwork for patients at the direction of the providers
- Performs care-related tasks such as administration of immunizations and injections, blood pressure checks, CLIA-waived lab testing, suture/staple removal, EKGs, wound care and assisting with in-office procedures
- Administers and records screening tests in development, hearing, and vision as ordered
- Assists providers during exams and procedures as needed
- Assists with clean up in the team room at end of day; secures PHI, locks all necessary cabinets; checks refrigerator temperatures; counts narcotics/controlled substances (if applicable)
- Provides and documents chronic care management services and population health management activities as assigned
- Participating in clinic process improvement activities and team meetings to ensure efficient operations
- Reliable attendance and punctuality
- Performing other duties as assigned
