Bowling Center Guest Service Attendant (Student Position)

at K-State Student Union in Manhattan, Kansas, United States

Job Description

Please note: This position is ONLY available to current Kansas State University Students.

Bowling Center Guest Service Attendant (Student Position)

Key Functions:

• Demonstrate a high standard of customer service.
• Personally assist customers with bowling, billiards, engraving, refreshments, and video games.
• Greet all customers with fast, friendly, personalized service and develop a rapport with return customers. 
• Accurately ring sales orders into the cash register and count back change to customers in a courteous and friendly manner.
• Help with the upkeep of bowling lanes, automatic pinsetters, ball return, and automatic scorers.
• Ensure food and beverage items are stocked and replace pop syrup boxes when needed.
• Prepare food items and clean cooking equipment.
• Report all customer complaints to the Manager/Bowling and Recreation.
• Report potential safety hazards, employee incidents, and operations inconsistencies to the Manager/Bowling and Recreation.
• Perform custodial duties by cleaning the bowling center, Hunt Brothers Pizza, seating areas, and billiard area.
• Follow all local and state health and safety regulations.
• Follow all safety and lockout procedures related to the bowling center.
• Maintain accurate and timely bowling-related records to include all stops run and for pinsetter parts repaired/replaced for inventory.
• Properly prepare for, record, and input league scores and standings into a 12-strike system. 
• Maintain a clean, organized workspace. 
• Other duties/tasks as assigned.

Background Check

The final candidate must pass a criminal history check as related to the position.

Commitment to Diversity, Equity, Inclusion, and Belonging

The K-State Student Union actively seeks candidates whose commitments and contributions will advance the Union’s commitment to the Principles of Community. Policy on nondiscrimination.