at TFI Family Services Inc in Topeka, Kansas, United States
Job Description
I. Position Purpose
The QRTP Manager oversees the daily operations and strategic direction of the Qualified Residential Treatment Program at Pathway Family Services. This role ensures a safe, therapeutic, and regulatory-compliant environment for children and families. The Manager provides leadership, supervision, and operational oversight to ensure high-quality care and services are delivered in alignment with agency goals and values.
II. Key Responsibilities
Program Operations & Facility Management
- Oversee daily operations of the QRTP, ensuring a safe, clean, and therapeutic environment.
- Ensure compliance with all local, state, and federal regulations, including health and safety standards.
- Coordinate with maintenance and housekeeping to address facility needs promptly.
- Implement and monitor safety protocols, including emergency preparedness and drills.
Staff Leadership & Development
- Recruit, train, supervise, and evaluate non-clinical staff including administrative and support personnel.
- Conduct regular staff meetings and provide ongoing coaching and professional development.
- Ensure adequate staffing and effective scheduling to meet program needs.
Resident Care & Support
- Ensure residents’ daily needs are met, including meals, activities, and operational services.
- Collaborate with clinical staff to align operational support with treatment plans.
- Monitor resident progress and participate in treatment planning adjustments as needed.
Administrative & Financial Oversight
- Monitor program expenditures and manage within budgetary constraints.
- Maintain accurate records including staff schedules, maintenance logs, and inventory.
- Prepare operational performance reports and identify areas for improvement.
Quality Assurance & Improvement
- Participate in quality assurance initiatives and implement improvements to enhance service delivery.
- Solicit feedback from residents and staff to assess and improve operational effectiveness.
Communication & Collaboration
- Facilitate communication between residents, families, and staff regarding operational concerns.
- Collaborate with internal departments and external agencies to coordinate services.
III. Supervisory Responsibilities
- Directly supervises staff as outlined in the Agency Organizational Chart.
- Responsible for hiring, training, performance evaluation, and disciplinary actions in accordance with agency policies and applicable laws.
IV. Qualifications
Education & Experience
- Master’s degree in Social Work, Psychology, or a related behavioral science field.
- Licensure through the Kansas Behavioral Sciences Regulatory Board preferred (LMSW, LPC, LMFT, etc.).
- Minimum of three (3) years of experience in residential services.
- Must reside within 30 miles of the assigned facility.
Skills & Competencies
- Strong leadership, organizational, and interpersonal skills.
- Ability to interpret and apply regulatory standards and clinical documentation.
- Proficient in budget management and operational planning.
- Effective communication and presentation skills.
