at Peraton in Topeka, Kansas, United States
Job Description
Peraton is seeking skilled and qualified candidates for a Engineering Technical Support Specialist to join our team of diverse, qualified individuals. The Engineering Technical Support Specialist works at the United States Postal Service (USPS) Central Repair Facility (CRF) in Topeka, KS. The CRF is a depot repair facility for USPS mail processing, delivery, and bulk mail systems repairable parts. Examples: repairing printed circuit boards, electrical, electronic, mechanical and electro-mechanical assemblies to component level. The CRF provides depot level maintenance for essential automation, mechanization, retail and bulk mail processing systems used in all mail processing and retail installations.
Our Engineering Technical Support Specialist performs detailed professional technical level work on electronic equipment and systems related to engineering. Specific tasks include:
- Provide technical advice and guidance on installation, adaptation, configuration or enhancement of technical products, programs and systems
- Provide expertise for resolving technical problems, troubleshoots product and modifies product to customer requirements. Includes software/Firmware systems and programs designed for customers
- Analyze engineering specifications and drawings; confers with quality and manufacturing to provide and obtain technical information; investigates reports of defective, damaged or malfunctioning parts, assemblies, equipment or systems
- Examine, measure, inspect or test defective parts for conformance
- Evaluate findings to formulate corrective actions
- Independently plan and accomplishe complete projects or studies of broad scope and complexity and or serve as an expert in a narrow aspect of a particular field of engineering
- Complete understanding and wide application of technical principle, theories, and concepts in the field
- General knowledge of other related disciplines
- Complexity of assignments typically requires considerable creativity and judgment to devise approaches to accomplish work, and operational problems
- Make analyses and development of documentation/reports
- May conduct tests and record data to assist with engineering evaluation or analysis
- May perform preliminary analysis of data where guidelines are provided in such areas as quantitative judgments concerning technical data
- Extensive contact with internal personnel and outside customer representatives at various management levels concerning operations or scheduling or specific phases of projects or contracts
- Conduct briefings and participate in technical meetings for internal or external representatives concerning specifics operations
- Perform other related tasks as assigned