Accounts Receivable Representative

at Armed Forces Insurance in Leavenworth, Kansas, United States

Job Description

What we are looking for

Are you an outgoing individual who learns quickly and is looking to join a team atmosphere? We're looking for you!

We are looking for a motivated and detail-oriented Accounts Receivable Representative to join our accounting team. The successful candidate will play a critical role in ensuring the timely and accurate processing of accounts receivables and maintaining strong relationships with AFI’s policyholders.    If you are a self-starter with a commitment to excellence, we encourage you to apply for this exciting opportunity.   

Core Functions

• Responds to inquiries (written and telephonic) from policyholders and other departments relating to billing statements, balances,  and policyholder account balances
• Receives and verifies the accuracy of documents supporting policy and/or membership cancellation. Processes cancellations, to include refunds, according to established procedures
• Reviews system-generated credits or charges for accuracy, preparing action or refund as required
• Utilizes third-party software to initiate EFT account transactions
• Creates and distributes required documentation (both system and hard-copy) relating to completed processing actions
• Ability to be at work regularly and on time

Required Qualifications

• High School Diploma or GED
• At least 2 years of customer service experience in an accounting/bookkeeping function  (Associate Degree may be substituted for this requirement)
• Excellent verbal and written communications skills, to include a courteous, confident demeanor and appropriate use of grammar and vocabulary
• A provable track record of assertiveness, dependability, trustworthiness, strong communication skills
• Demonstrates sound judgment and decision-making skills
• Keyboard skills of at least 30 wpm
• Operate 10-key calculator by touch
• Ability to learn to utilize AFI’s database for data access and entry

Preferred Qualifications

• Working knowledge of MS Outlook, Excel and Word
• Ability to accomplish work according to established priorities and procedures

What professional education requirements do I need to obtain

• Successful completion within 90 days of standardized training in Principles of Insurance, Dwelling Coverages, Homeowner Coverages, and Personal Auto Coverages*

*if incumbent did not have prior experience in a position with this requirement

Benefits

• Full benefits package including health, dental, vision, life & disability insurance including an employee assistance program (EAP)
• 401(k) including employer match & safe harbor contributions 
• Generous paid time off policy, medical leave, volunteer time off and 9 paid holidays
• We support employee training and professional development opportunities with a tuition reimbursement program and continuing education and re-certification opportunities
• Volunteering and community engagement opportunities

Who are we and what we're about

Since 1887, Armed Forces Insurance (AFI) has existed with a single, unwavering purpose: To protect the people who protect our nation.  For more than 135 years, we’ve provided home insurance, renter insurance and auto insurance and much more to our members.  We proudly serve active, retired and former military personnel, their families and civilian Department of Defense employees.

AFI is a family friendly organization offering competitive compensation, an outstanding work environment and great benefits.  AFI is headquartered in Leavenworth, Kansas approximately 20 minutes from the Legends.    

Apply online at https://afi.org/about-afi/careers