at Johnson Controls, Inc.* in Wichita, Kansas, United States
Job Description
Position Summary:
Johnson Controls’ Wichita Residential HVAC manufacturing plant is seeking an SAP Super User to support, optimize, and enhance SAP functionalities within the plant’s materials and operations processes. This role will act as the primary SAP subject matter expert (SME) in WMS and MRP functionalities for the site, providing hands-on support, troubleshooting system issues, driving SAP transformation projects, and ensuring seamless integration of SAP with plant operations. The SAP Super User will play a pivotal role in fixing current SAP-related issues, developing a long-term SAP strategy, and leading initiatives that enhance materials and operational performance.
This on-site position in Wichita, KS will work closely with cross-functional teams, including materials management, production, supply chain, IT, and corporate SAP teams. The SAP Super User will also be responsible for training end-users, developing best practices, and driving continuous improvement in SAP utilization.
Key Responsibilities:
1. SAP System Support & Issue Resolution:
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Serve as the first line of support for SAP-related issues in the manufacturing plant.
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Troubleshoot and resolve SAP transactional errors, master data issues, and system integration challenges.
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Work with plant teams to enhance SAP data accuracy and reporting capabilities.
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Coordinate with corporate SAP support teams and IT for system improvements and bug fixes.
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Ensure real-time accuracy of inventory transactions, work orders, material movements, and BOM structures.
2. SAP Strategy & Transformation Initiatives:
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Develop a short-term and long-term SAP strategy aligned with plant operational and materials management goals.
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Identify opportunities for automation, process optimization, and system enhancements using SAP functionalities.
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Lead SAP-driven transformation projects to improve materials flow, reduce transactional inefficiencies, and enhance production scheduling visibility.
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Support integration of new SAP modules or features that enhance plant performance.
3. Project Management & Execution:
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Support ongoing SAP projects related to warehouse management, procurement, production planning, and inventory optimization.
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Develop SAP-based solutions that improve material planning, line-side delivery, and warehouse efficiency.
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Ensure timely execution of system upgrades, configuration changes, and process improvements.
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Collaborate with corporate teams to align SAP enhancements with JCI’s global ERP strategy.
4. Training & End-User Support:
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Act as a trainer and mentor for plant personnel on SAP best practices.
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Develop training materials, SOPs, and troubleshooting guides for SAP transactions.
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Conduct workshops and knowledge-sharing sessions to upskill plant employees in SAP usage and reporting.
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Ensure adoption of SAP process standardization across departments.
5. Collaboration & Continuous Improvement:
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Work closely with Materials, Operations, Production Control, Finance, and IT teams to align SAP capabilities with plant needs.
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Lead root cause analysis of recurring SAP issues and implement corrective actions.
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Identify waste and inefficiencies in SAP-related workflows and propose automation opportunities.
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Monitor SAP performance KPIs, track progress on SAP-related initiatives, and report improvements to plant leadership.
