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Mortgage Loan Processor

at Equity Bank in Wichita, Kansas, United States

Job Description

Job Title:  Mortgage Loan Processor (Not Remote)

  • Position:        Mortgage Processor
  • Department   Mortgage Operations
  • Location        Wichita, KS (on-site)
  • Status:           FT Hourly

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

Responsibilities and Expectations

  • Mortgage Processor
    • Ensure loans are processed in accordance with established agency and investor guidelines, policies and procedures
    • Order property abstract, survey (if appl), appraisals, and other verifications as required
    • Coordinate transactions with loan officers and underwriters
    • Review documents for accuracy
    • Manage pipeline daily to ensure closings deadlines are met
    • Interact with Mortgage Department to resolve file discrepancies and, as necessary, provide required documentation
    • Act as liaison with borrowers, customers, other bank employees, outside entities to facilitate loan processes
    • Assist in resolution of investor and/or Quality Control requests
    • Perform all duties in accordance with Equity Bank mortgage standards
    • Store all loan documents in Loan Operating System (LOS) as received
    •  
  • Mortgage Loan Compliance
    • Ensure loans are in accordance with state and federal regulations such as, but not limited to, RESPA, HMDA and Fair Lending Practices
    • Stay up to date on the changing rules and regulations pertaining to both private and government-insured mortgages
    • Work in accordance to published department service level agreement
    • Benchmark of less than 5% error ratio as documented through Quality Control reports, Internal Audits, External Audits and Regulatory Examinations
    •  
  • Employee is responsible for understanding and following the applicable laws and regulations for their job responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information security, and Suspicious Activity reporting requirements
  • Perform other duties as assigned, required, or requested

Required Skills & Education

  • Bachelor’s degree or equivalent work experience
  • Working knowledge of Encompass Loan Operating System (LOS) is a plus
  • 1-2 years Loan Processing experience (FHA, VA, USDA, and Conventional) with strong agency guideline knowledge
  • Ability to make decisions in a time sensitive manner
  • Knowledge of compliance and disclosure requirements
  • Excellent interpersonal skills and professional manner
  • Computer skills, Microsoft Office

The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements

Physical Requirements   This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 10 pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands and fingers to handle or feel. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment    This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.

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Job Posting: 13275819

Posted On: May 30, 2025

Updated On: May 30, 2025

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