at Stanion Wholesale Electric Co Inc in Lawrence, Kansas, United States
Job Description
Position Summary
Represent the Company to industrial, utility, contractor and commercial customers and prospects. Managing an account base and maintaining good public relations with customers are vital functions of this position. Develops and manages the assigned sales territory and account list to maximize growth in both sales and gross margin dollars. Assesses and provides customer service to fulfill individual customer needs. Develops implements and works yearly Sales Growth and Marketing Plans for the territory.
Responsibilities
- Primary duty is to customarily and regularly makes sales calls at the customer’s place of business. Communicating with the clients to ensure that all their needs are understood and addressed.
- Develops and executes sales calls on new and existing industrial, utility, contractor, and commercial accounts. Introduces new items in the Company lines, demonstrates features and uses, and answers questions regarding the products.
- Prospects for new accounts and organizes activities in assigned territory. This person should be extremely motivated to continually look for new business.
- Provides training and product literature in dealing with customers.
- Provides customer service throughout sales process including follow up on orders. Handles complaints and warranty problems. In accordance with Company guidelines, entertains customers and maintains good will. At the direction of the Branch Manager this position may assist in issues of credit and collections.
- Collecting and analyzing data concerning consumer behavior to understand changing needs.
- Attends training sessions and department meetings as requested.
