at Chance Rides LLC in Wichita, Kansas, United States
Job Description
We are currently seeking a Field Service Technician to install, troubleshoot, and maintain our extensive product line. Come grow with us!
Job Duties:
- Travel to customer locations (domestic and international) to install or troubleshoot with high regard to customer service and quality
- Install and service all Chance Rides equipment in accordance to drawings and engineered specifications
- Oversee installation projects onsite by delegating, communicating, training, organizing and facilitating effectively
- Follow safety guidelines at all times and report any violations to management
- Perform in-house assistance to various teams when not in the field
- Complete required installation paperwork and expense tracking online
- Other duties as assigned
Job Expectations:
- Demonstrate Chance Rides’ Five Core Values of Truth, Team, Heart, Drive, and Joy, at all times
- Represent the Company with a positive and professional manner
- Work as a team with co-workers and outside customers to assist in creating and implementing successful installations and solutions in troubleshooting various pieces of Chance Rides’ manufactured equipment
- Communicate clearly and effectively with the Field Service Manager, field representatives, and customers
- Utilize experience and a wide degree of independent judgment while in the field to plan and accomplish goals; perform a variety of tasks related to field service and meet deadlines
- Team-player who can work effectively with all personnel in the company and assist in creating and implementing solutions to issues
- Work to improve systems, practices and expenses in regard to customer and field service
