at Cox Communications Inc.* in Wichita, Kansas, United States
Job Description
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences with the potential of earning $49,668 per year? Well, we can help make that happen.Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you’re right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox’s game-changing technology, products,
and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You’ll Do
- Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
- Meet or exceed targets regarding customer experience, sales, and retention.
- Assist with the opening/closing of one of our store retail environments.
- Properly handle cash
- Engage in workshops, special events, and product demos
- Support your fellow sales agents when needed
- Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
- May be required to work in other locations in the same geographical area
Who You Are
Qualifications:
Minimum:
- HS diploma/GED or up to 2 years of relevant work experience
- Ability to meet established sales, retention, and customer experience targets
- Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
- Ability to build relationships and adapt to a diverse customer base
- Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
- Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
- Computer literacy with an aptitude for learning communication products, services, and accessories
- Willingness to work a flexible schedule which includes weekends, evenings, and holidays
- Ability to lift 25-50 pounds to help manage stock room inventory
