Adult Services Mental Health Team Leader - Comcare

at Sedgwick County in Wichita, Kansas, United States

Job Description

Oversee the day-to-day activities of an assigned group of Integrated Care Specialist II’s, Peer Support Specialists, and/or Mental Health Transportation Specialists.  Provide administrative supervision to staff.  Ensure employees provide medically necessary direct services to adults with a severe and persistent mental illness (SPMI).  Provide case management services for patients who meet SPMI criteria as needed in the absence of an assigned ICS. Participate in program planning, development, and operation.  Participate in the hiring process and train new staff.

Leadership

• Plan and participate in team meetings to review case activity, engage in team problem solving and provide administrative direction through the dissemination of information and interpretation of company policy.
• Attend case management leadership meetings facilitated by program managers. Identify needs for training, policy changes and program improvement.
• Build and maintain relationships with external and internal customers.
• Investigate and mediate patient and/or employee complaints.

Resource Management 

• Regularly review patient documentation and Electronic medical record (EMR) reports to ensure patients are receiving the indicated level of medically necessary services by the assigned staff members.
• Monitor EMR reports for all assigned staff members and follow-up to make sure corrections are completed and billings are cleared.
• Review and approve timesheets, planned employee absence requests, and flex fund reimbursement requests for goal directed work completed with individual patients.
• Ensure that the following are completed in a timely manner for all assigned staff members: progress notes, treatment plans as needed, financial reviews for patients as needed.

Employee Development 

• Ensure all staff members are trained on performance expectations and documentation standards, as well as, administrative duties, and Sedgwick County/COMCARE policies and procedures.
• Assess the skills of assigned staff members through direct observation of work in the field with patients.
• Complete interim reviews and annual performance evaluations for assigned staff members and submit to COMCARE human resources staff on time.
• Meet with assigned staff to create professional development goals -and approve staff use of designated professional development funds.
• Meet with assigned staff for regularly scheduled, individual supervision and maintain documentation regarding the content of the supervisory conference.
• Participate in regular individual and/or group supervision for ICS staff assigned to team.
• Co-sign all progress notes for new employees for up to 60 days, as needed, to ensure quality and timeliness of documentation and to provide feedback and coaching as indicated.

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