at City of Independence in Independence, Kansas, United States
Job Description
Maintenance I (Utility Systems Technician Trainee)Basic Function
Under close supervision, assists in the installation, operation, and maintenance of the City’s utility metering and data systems. Learns to perform field work and technical duties related to smart meter equipment, meter reading systems, customer data verification, and assists the Utility Billing Office with meter data verification, customer inquiries, and usage analysis. This is a training-level position intended to prepare the incumbent for advancement to the Maintenance II (Utility Systems Technician) classification upon demonstrated proficiency and experience.
Essential Duties and Responsibilities
- Assists with the installation, testing, and maintenance of automated meter reading (AMR/AMI) equipment and related communication hardware and components.
- Performs basic meter reads, inspections, and troubleshooting under direction of a senior technician.
- Learns to identify and report equipment malfunctions, leaks, or connectivity issues within the smart meter system.
- Supports Utility Billing staff by assisting in data collection and verifying meter read accuracy.
- Provides courteous assistance to customers regarding meter access and service appointments.
- Maintains accurate work logs and documentation of field activities.
Qualifications
- Willingness and ability to learn smart meter technology, communication systems, and basic diagnostic tools.
- Ability to operate handheld meter-reading devices and follow software-assisted instructions.
- Ability to understand and carry out oral and written directions.
- Ability to work cooperatively with other employees and communicate effectively with the public.
- Basic mechanical aptitude and problem-solving skills.
Education and Experience
- High school diploma or GED required.
- Prior experience in general maintenance, utilities, information technology, or construction work preferred but not required.
Physical Requirements
- Moderate to occasional heavy physical effort required. Must be able to sit, stand, kneel, stoop, climb, reach, and lift up to 50 lbs.
Working Conditions
- Work performed indoors and outdoors under varying weather conditions.
- Exposure to electrical and mechanical hazards requires adherence to established safety procedures.
- Occasional evening or weekend work may be required for system maintenance or emergencies.
