at Pitsco Education in Pittsburg, Kansas, United States
Job Description
Engage proactively with customrs following large or complex orders to ensure successful onboarding and adoption
Implementing post-sale engagement plans for all product lines
Serving as a point of contact for customers with complex or milti-location orders
Monitoring customer useage and reaching out to at-risk accounts to encourage engagement
Identifying and recomending professional development and consumable product oppertunities
Collaborating with internal teams to support order fufillment and customer satisfaction
Assissting in the creation of customer-facing assets
Collecting and relaying customer feedback to internalteams for continuous improvement
Supporting departmental projects and initiatives as assigned
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