Enterprise Technical Writer

at WellSky Corporation in Overland Park, Kansas, United States

Job Description

We are looking for a skilled technical writer to support a suite of enterprise solutions including business intelligence, clinical informatics, and interoperability. The ideal candidate will be self-motivated and capable of supporting multiple scrum-based agile software development teams. You will work with solution owners, analysts, developers, and QA engineers, to write, disseminate, and maintain technical documentation for multiple audiences.

A day in the life!

You will be responsible for the following:

Produce and maintain documentation including test scripts, user guides, implementation guides, API developer guides, and in-platform documentation.

Write for a variety of audiences, from non-technical end users to programmers, system administrators, and integrators.

Maintain a comprehensive library of technical terminology and documentation.

Gather and analyze technical and product information from various sources to document new or changing product functionality.

Develop, edit, and maintain documentation repositories and deliverables in multiple formats to best meet user needs.

Create technical documentation that is concise, well organized, and grammatically correct, while adhering to the WellSky style, brand, and formatting guidelines.

Learn complex concepts and communicate the information in a way that is engaging and understood by both technical and non-technical audiences.

Establish and maintain strong working relationships with solution managers, engineers, and other SMEs required to support the software release process.

Adapt to a rapidly changing industry and adjust responsibilities, time, and objectives accordingly.

Develop a strong working knowledge of assigned software solutions.

Do you have what it takes?

Required Experience:

BA/BS degree in Technical Communication, Computer Science, or related field of study.

Three to five years technical writing experience developing complex documentation for web-based software.

A familiarity with API documentation.

Experience working within an agile-based development environment.

Experience using and configuring document repositories and single-source publishing software.

Strong technical aptitude and ability to quickly learn new concepts and tools.

Familiarity with technical writing style guides and best practices.

Strong experience owning an end-to-end documentation creation process.

Experience managing multiple writing assignments simultaneously.

Do you stand above the rest?

Preferred Experience:

Experience working with MadCap Flare, Jira, Confluence, and

Healthcare or healthcare technology knowledge or experience.

Understands enterprise level concepts working in conjunction with business level solutions (interoperability, business intelligence, and clinical informatics).

Understands concepts of HL7, FHIR, API's, and CCDA formats



About WellSky

WellSky is a leading supplier of software and services solutions that help acute, post-acute, and human service providers improve efficiency, support business growth, and provide intelligent care to patients and people in need. WellSky is headquartered in Overland Park, KS with 1,800 teammates across the U.S., Canada, and the U.K. WellSky serves more than 20,000 client sites around the world - including the largest hospital systems, blood banks and labs, in-home care agencies, post-acute care facilities, government agencies, and human services organizations. WellSky's software and services address the continuum of health and social care - helping businesses, organizations, and communities solve touch challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. Informed by 40 years of providing software and expertise, WellSky anticipates providers' needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care's potential and maintain a healthy, flourishing world.

We're looking for talented individuals who want to use their skills to build a strong, technology-driven company. We offer competitive salaries, great benefits, a new Health Savings Account with a generous employer contribution and a casual and fun environment that encourages quality, creativity and excellence. Enjoy all we have to offer. We invite you to join us. Apply today!

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy,... For full info follow application link.


WellSky provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category.

Job Details


WellSky Corporation


11300 Switzer Rd
Overland Park, Kansas 66210
United States

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Job Posting: 11544989

Posted On: Jun 25, 2021

Updated On: Jul 01, 2021