Industry certification, Measurable skills gain
Method of Delivery
Online, e-learning, or distance learning
Daytime Hours, Evening Hours, Weekends
Instructional Program (CIP)
This program offers a unique opportunity that not only prepares the student to perform administrative tasks within a medical office environment and become a CMAA – Certified Medical Administrative Assistant, but also gives them the tools and training necessary to become a Behavior Technician (BT) or Registered Behavior Technician (RBT) and a Certified Customer Service Professional (CCSP) . A Behavior Technician provides direct implementation of behavior-analytic services, but does not design intervention or assessment plans. Students will learn about evidence-based Applied Behavior Analysis (ABA) principles and strategies for helping individuals with developmental behavior challenges. Upon completion of this program, students will have met the training requirements to sit for the Registered Behavior Technician (RBT) examination, While not required, passing this exam allows the student to hold the enhanced distinction of being a Registered Behavior Technician as opposed to a Behavior Technician (BT). PLEASE NOTE: There are additional requirements (outside of training and examination) mandated by the BACB for those on the path to earning the RBT designation.
Program Length (Weeks)
High School Diploma or Equivalent
WIOA Approved Program
2 - Workforce Investment Area II
Name of Credential
RBT- Registered Behavior Technician, CMAA -Certified Medical Administrative Assistant, CCSP - Certified Customer Service Professional
Type of financial aid offered or have access to
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
Yes - KBOR and Michigan Licensing and Regulatory Affairs
Is this proposed curriculum considered a nontraditional program of training services for women?
Is this proposed curriculum considered a nontraditional program of training services for men?
Total In-State Program Cost
Total Out-of-State Program Cost