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Director, Actuarial and Analytics

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Job Details
Job Order Number
Company Name
Physical Address

Topeka, KS 66625
Job Description

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category


Target Openings


Job Description Summary

Travelers’ Business Insurance has a unique director opportunity. The Director, Actuarial & Analytics will have a critical role in the roll-out, maintenance, and enhancement of the new Business Insurance Commercial Multi-Peril (CMP) product, Travelers BOP 2.0.

The person in this role will:

• Lead the development of the new BOP 2.0 Benchmark tool & make enhancements to the existing tool.

• Own the restatement process and related data streams for CMP.

• Work closely with BI R&D, BU Actuaries, Product Management, Underwriting, CAT, Operations, IT, IM&A, and Loss Analytics. You’ll gain exposure to multivariate modeling, product knowledge, and underwriting strategy.

• Key project work in the future will includes transitioning the new TPP tool to the all lines “Next Gen” environment and technology, evaluating Benchmark Tool Effectiveness, and innovating beyond current tools.

• Lead the retirement of the current Strategic CMP (MasterPac) Tool and reporting.

• Collaborate with Data Engineering, Location Intelligence, and Product Management to make sure data needs are met & correct interpretation of results are made.

• Possess strong technical aptitude in Excel, SAS and other programming languages.

• Have responsibility for ensuring successful implementation of the new product by partnering with the Product & Platform teams.

• Have the ability to lead self and others, influence the business, and communicate clearly and concisely with business partners.

The Director, Actuarial and Analytics will work within broad limits and authority on complex assignments requiring specialized knowledge and expertise in breadth and/or depth in one or more of the following areas:

• Actuarial and/or research methods.

• Advanced statistical analyses.

• Broad business knowledge.

• In-depth Line of Business knowledge.

• Broader awareness of enterprise Actuarial & Analytics community.

Primary Job Duties & Responsibilities


+ Assess, prioritize, influence and communicate strategic initiative options to senior leaders.

+ Demonstrate effective execution and completion of assigned strategic initiatives and projects.

+ Regularly generate process improvements and explore opportunities for innovation.

+ Lead assigned unit strategic initiatives (narrow scope, limited and well defined) and cross-unit initiatives on a limited basis and is expected to participate in Enterprise initiatives on a limited basis.


+ Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately.

+ Drive day to day execution within unit. Support broad department initiatives.

+ Promote efficiency across primary working group, balancing additional effort against incremental lift gained from work.

+ Begin to make decisions independently in accordance with department practices.

+ Provide direction and review others’ analytical work.

+ Translate business requests into analytical solutions.

+ Provide support as necessary for initiatives across the Enterprise within the scope of influence.


+ Communicates on a regular basis with staff, peers and business partners and on an occasional basis with senior leaders.

+ Tailors communication of analysis, project results, and other business initiatives to audience.

+ Communicates technical topics to non-technical audiences with limited guidance.

+ Leads group discussions with primary working group.

+ Creates formal written communication such as memos or presentations with limited guidance.

+ Able to influence and collaborate with peers and partners to take actions to enhance business outcomes.

Performance Management.

+ Support staff engagement cross Enterprise initiatives.

+ Mentor less experienced talent across the Enterprise.

+ Support various training and skill development initiatives across Segment and the Enterprise.

+ May provide support for recruiting efforts and candidate talent assessment efforts.

Minimum Qualifications

+ Bachelor’s Degree required.

+ Minimum of 4 years of experience performing quantitative analysis required.

Education, Work Experience, & Knowledge

+ College degree in STEM related field.

+ Associate Actuarial Credential preferred.

+ 7+ years of quantitative analysis experience.

+ Strong understanding of insurance products and industry.

+ Demonstrated ability in actuarial and quantitative analysis and statistical concepts.

+ Management experience.

+ Excellent communication, collaboration and relationship-building skills.

+ Ability to present and translate complex information in relevant business terms.

+ Strong PC skills (MS Office) and programming skills (eg. SQL, SAS).

Job Specific Technical Skills & Competencies


+ Begins to challenge conventional thinking.

+ Takes ownership of projects related to strategic initiatives and makes recommendations to influence business outcomes.

+ Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity.

+ Initial development of Leading Others, including modeling the way for others and effectively leading team projects.

+ Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture.

Business Acumen:

+ Has an in-depth understanding and knowledge of certain key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials.

+ Able to effectively utilize this business knowledge in developing and implementing analytic solutions.

+ Has a general perspective of the industry and developing trends, including: technology, analytic methodology, products, and performance of competitors.

+ Is familiar with other key business drivers and disciplines.

Relationship Management:

+ Proactively build and own professional business relationships across the Enterprise.

+ Generate and solicit ideas, and build consensus

+ Aware of potential conflict and address proactively.

+ Acknowledge accomplishments of others within your primary working group.

+ Set and manage expectations with business partners for large projects.

+ Understand diverse perspectives to effectively accomplish business goals.

Quantitative Analysis:

+ Able to introduce innovative techniques to existing problems.

+ Independently perform and implement complex analytics.

+ Leads and actively engages in technical/peer reviews.

+ May offer technical consultative feedback.

+ Can assess various technical solutions to optimize analytical outcomes.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

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