Universal Banker - El Dorado
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El Dorado, KS 67042
At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.
We are seeking a Universal Banker to join our team at our El Dorado Branch. This role plays an integral part of our retail team by engaging with customers and fostering ongoing relationships that improve customer commitment, recommend products based on financial profiles, and process customer transactions. This person will partner, support, and develop effective relationships with bank customers, partners, and teammates.
A successful candidate will have:
+ Exemplary customer service experience
+ Confident and articulate communication skills
+ Strong attention to detail
+ Analytical and critical thinking skills
+ Sound and accurate judgement to support decision making
+ Superb time management skills
+ The ability to effectively build and maintain relationships with Emprise associates, customers, vendors, and others within the community
+ An understanding of and commitment to our values
+ Attitude and aptitude to engage in continuous development
Essential functions of the role:
+ Deliver clarity to customers on banking products by providing simplicity, knowledge, and know-how
+ Continuously seek sales opportunities, develop business through promotion of products and services, and collaborate with other retail departments to fulfill identified financial opportunities
+ Initiate and maintain customer contact through a variety of methods
+ Process customer transactions and balance cash drawer
+ Mitigate customer and bank risk by ensuring compliance with internal controls, banking regulations, operational and security procedures, and audit policies
+ Other duties as assigned within the scope and responsibility of the job
+ High School Diploma or equivalent required
+ 2+ years of customer service experience required
+ 1+ years of bank teller experience required
+ Successfully pass a credit check required
+ Proficiency with large server based applications and typical desktop software required
Hours: 36-40 hours per week
Monday – Friday: 8:00 AM – 5:00 PM (hours will vary)
Saturday: 9:00 AM – 12:00 PM (rotating)
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
Emprise Bank employees will tell you:
“I am valued and appreciated.”
“I am trusted with responsibility.”
“There is constant recognition for a job well done.”
“I work reasonable hours that let me get home to my family every night.”
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.