Children's Team Supervisor - COMCARE
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Wichita, KS 67202
Company: Sedgwick County
Pay: $16.971 per hour
Work Schedule: M-F 7a-7p with flexibility
Provide supervision to a team of Case Managers at COMCARE Children Services and serve as a skilled leader to ensure employees are successfully learning, engaging, and adhering to the day to day operations of our agency. Possess a strong knowledge of Children and Family work and resources. Provide supervision to employees, act as a mentor, and provide ongoing training to employees. Provide direct services to clients as needed. Participate in program planning, development, the hiring process, and maintain accurate records. Draw upon their experience and knowledge to create paths to help employees and patients achieve their treatment goals. Establish/follow business practices that embrace the County values and the Sedgwick County’s strategic plan. Fosters harmonious working relationships with others and has regular/reliable attendance.
Plan and participate in team meetings to review case activity, engage in team problem solving and provide administrative direction through the dissemination of information and interpretation of company policy.
Attend case management leadership meetings facilitated by program managers.
Identify needs for training, policy changes and program improvement.
Delegate or provide coverage for absent team members
Investigate and mediate client and/or employee complaints.
Regularly review patient service hours and documentation completion reports to ensure performance measures are being met.
Review and approve: timesheets, planned employee absence requests, and flex fund reimbursement requests for goal directed work completed with individual clients.
Ensure that the following are completed in a timely manner for all assigned staff members: progress notes, treatment plans as needed, financial reviews for clients as needed.
Identify and foster strong working relationships with other community providers
Ensure confidential communication of patient health information
Monitor adherence to treatment plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed
Participate in the screening, hiring and orientation of new staff members.
Ensure all staff members are trained on performance expectations and documentation standards, as well as, administrative duties, and Sedgwick County/COMCARE policies and procedures.
Complete interim reviews and annual performance evaluations for assigned staff members and submit to COMCARE human resources staff on time.
Meet with assigned staff to create professional development goals -and approve staff use of designated professional development funds.
Meet with assigned staff for regularly scheduled, individual supervision and maintain documentation regarding the content of the supervisory conference. Supervision shall occur no less than once each month and may be more frequent, as needed to support the employee’s job performance.
Minimum Qualifications: Bachelor’s degree or be equivalently qualified by work experience or a combination of work experience in the human services field and education, with one year of experience substituting for one year of education. If no degree is present applicant may substitute each one year of experience for one year of education. One year experience working in a Community Mental Health Center and/or have a demonstrated knowledge and work history of leadership or supervisory skills. Must have a valid Kansas Driver’s license and current proof of automobile insurance.
It is the policy of Sedgwick County not to discriminate in its programs or services provided to the general public, including employment and all other activities, on the basis of race, color, religion, national origin, citizenship, sex, age, disability, veteran status or any other similarly protected status. Sedgwick County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities. If you wish to volunteer information regarding any special assistance you may need, please notify Human Resources by phone at (316) 660-7050, TDD (Kansas Relay at 711 or 800-766-3777). Do not use this phone number for employment questions. This number is provided only for those requiring ADA assistance. You will be contacted should the department feel that you are a qualified candidate.