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Dispatch Administrative Assistant-Overhead Door of Kansas Ci

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Job Details
Job Order Number
Company Name
DH Pace Company Inc
Physical Address
See Job Description for Address
Olathe, KS 66051
Job Description

Overhead Door Company of Kansas City, a DH Pace Company, Inc. aspires to hire and Administrative Assistant in our Dispatch Department in our Olathe, Kansas location. This is a great opportunity for a detail oriented, organized, and?technical?individual with a knack for numbers.

Job Responsibilities:

  • Supporting technicians/installers by updating service tickets
  • Provide administrative and customer support internally and over the phone
  • Will be organizing RGA?s (Return Goods Authorization)
  • Enter tickets into our software system (BAAN)
  • Receive daily job tickets, check tickets for description of work completed, extra parts used on the job, and required paperwork
  • Ensure all job labor is costed and billed correctly on each job ticket
  • Audit job costs entered in the billing system and printed on tentative registers to billed amount daily, to assure costing is in line with the billed amount
  • Follow up and process billing transactions in a timely and productive manner
  • Maintain project folders where required, as needed
  • Meets production goals and month end processing requirements
  • Other duties as assigned

Job Requirements:

  • Must have strong attention to detail and customer service skills

  • Need to be able to multi-task and work efficiently in a fast-paced work environment

  • Strong Microsoft Office and computer skills

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 40 offices in the US. The company is privately-held and family operated for over 90 years, with sales in 2018 in excess of $500MM.

We set the tone for success, reward hard work and put employees first:

  • Exposure to tenured DH Pace leaders will invest time in associate growth and development.

  • Access to online training material to enhance professional skills and product knowledge

  • Advancement and transfer opportunities

  • Competitive base salary

  • Comprehensive total benefits package and corporate wellness program

  • Paid time off plan



Company: Overhead Door of Kansas City


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