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Mortgage Loan Officer - Consumer Direct

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Job Details
Job Order Number
Company Name
Farmers of Kansas City
Physical Address
14231 Metcalf Ave.
Overland Park, KS 66223
Job Description

Mortgage Loan Officer – Consumer Direct

Farmers Bank of Kansas City is looking for a full-time Loan Officer in our growing Consumer Direct Mortgage Banking Department. This is an excellent opportunity for someone with exceptional communication skills, a commitment to quality, and a desire to help others. We look for self-starters with a positive attitude and a strong attention to detail. The successful candidate will join a high-performance team at a large community bank.

Job Responsibilities:
• Provides exceptional customer service to internal and external customers.
• Manages loan portfolio, to include on-going communication and follow-up with customers.
• Interviews prospective applicants and requests required information related to loan or credit applications; corresponds or re-interviews applicants to resolve questions regarding application information; assures proper loan information is collected to maintain acceptable credit standards and conform to bank policy.
• Analyzes applicant financial status, credit, and property evaluation to determine feasibility of granting loan; approves loans within established lending guidelines.
• Coordinates processing of approved loans; ensures loans are processed according to agreements, customer needs, and Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing and servicing of loans within assigned portfolio.
• Maintains database and monitors performance of loan portfolio to ensure proper risk ratings and early identification of potential problems.
• Negotiates terms and structures loan financing based on risk considerations and present credits for approval to appropriate levels of authority with the bank as required.
• Conducts business development and customer retention officer calls.
• Develops new loan business by developing relationships with prospective customers, identifying needs, recommending solutions, and closing sales.
• Follows regulatory requirements by protecting information for privacy and confidentiality, displaying discretion in discussing customer information, obtaining proper information and paperwork to complete transactions, and following bank policies and regulations.
• Evaluates loan applications and documentation by confirming credit worthiness.

• Experience: Three years of experience as a Residential Loan Officer required, preference to those with experience in a consumer direct call center environment.
• Excellent sales and communication skills.
• Experience with loan calculation software.
• Strong attention to detail and focus on quality and accuracy preferred.

Farmers Bank offers a comprehensive benefit package including PTO, Health and Life Insurance, 401K/Profit Sharing, and other benefits.

Applications may be printed online at

Please return completed applications to:

P.O. BOX 267
FAX (620) 792-6925

or email to:


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