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QA Analyst - Seasonal (Kansas City)

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Job Details
Job Order Number
Company Name
H&R Block
Physical Address

Kansas City, MO 64106
Job Description



QA Analyst – Seasonal (Kansas City)

Job Description:

As a Quality Assurance Analyst, you will be responsible for ensuring that software and hardware implements are functional as specified in the Business Requirements and Functional Requirements and that it performs as documented or designed and that it cannot be broken once it gets into the hands of the customer. You will be involved in the beginning of the design cycle to create the use cases that will drive product development. You will be asked to review requirements for tax accuracy, draft and/or review requirements, workflows, and UI designs for product features and enhancements. You will be responsible for ensuring all deliverables are high quality. Quality is defined as contributing to solutions that deliver a high-quality end-to-end customer experience with a high degree of compliance with business and technical requirements and product and process information.

What you’ll do…

+ Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standards.

+ Create clearly documented defect reports that enable problems to be recreated along with suitable workarounds.

+ Construct complete/thorough manual test cases based on test design and thorough knowledge of the product and its environment. Consistently ensure high quality, thorough manual test cases that fully exercise product functionality, but consume minimal resources.

+ Effectively uses test automation where appropriate and available to increase the thoroughness of testing.

+ Executes end-to-end functional tests and utilizes automated tests developed by others to exercise system

+ Offers direct input into the requirements documents, reviews and gives feedback based on product knowledge and understanding of customer issues. Must understand the business needs the product is trying to meet.

+ Create work plans for own deliverables. Creates clearly documented personal goals, plans, designs and results and communicate to both technical and non-technical audiences. Compares, contrasts, and prioritizes alternative approaches to meeting those objectives.

+ Contribute to end-to-end product testing strategy, focusing on the customer experience.

What you’ll bring to the role…

+ Experience in Quality Assurance, Business Analysis, Software Testing or Technical Support experience

+ Thoroughly understands software development life cycle principles and techniques, as well as the software testing processes.

+ Software/hardware testing fundamentals including the concepts of both positive and negative testing. Hands on experience with representative technologies.

It would be even better if you also had…

+ Knowledge of current federal and/or state tax laws

+ Technical knowledge at the code reading/debugging level, but not required.

+ Experience with writing and executing automated tests.

+ Experience using test case or defect tracking tools.

+ Strong analytical and written communication skills.

Job ID:


Corporate Job Categories:

Information Technology




One H&R Block Way


Kansas City



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