Behavioral Health Integration Supervisor
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Salina, KS 67401
This is a full-time position responsible for behavioral health services, staff, and processes throughout the organization. This position provides oversight and coordination of day-to-day functions of integrated behavioral health care into the medical clinic, including development of new clinical programs, expansion of services, and advancement of teaching and education to clinical staff. This position requires supervision, and evaluation of behavioral health staff, provision of direct patient care in the clinic and education-related administrative duties as assigned. This position provides psychological evaluation and treatment services. The position calls for sound, quick decisions in patient related matters. In accordance with HIPAA regulations, this position requires full access to Protected Health Information (PHI). Such disclosure is necessary to perform the requirements of the job. Confidentiality of PHI must be maintained.
Salina Family Healthcare Center (SFHC) is dedicated to providing high-quality, patient-centered care and creates a culture of continuous quality improvement. Each employee is expected to work collaboratively within the department and with other departments to ensure patients receive quality care. Employees are expected to conduct themselves in a professional manner that leaves both the employee and SFHC in a positive light. Maintaining a positive work atmosphere by acting and communicating in a cordial manner with customers, clients, co-workers, and management is essential.
Requires hand/eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, scanner, and clinical equipment as well as to perform various procedures and examination of patients. Requires normal range of motion, hearing and eyesight to record, prepare and communicate appropriately with medical providers, patients and other healthcare personnel. Employee must be able to write, speak, and hear. This position may require occasionally lifting and/or moving up to 30 pounds, bending, stooping, and stretching. Interaction with others is frequent and can often be disruptive so the ability to multi task is important. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employee must be able to read small print both on paper and on a computer screen for long periods of time. At times, the position requires a great deal of walking and standing (6-8 hours). This is a medical office environment involving frequent contact with staff. There will be exposure to airborne and bloodborne pathogens, and hazardous materials. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Coordinate and direct provision of behavioral health clinical services, including but not limited to, psychology, and all associated sub-specialties; substance abuse, addiction recovery services, consult/lesson and crisis intervention services.
2. Provide consultation to SFHC providers and clinical staff on the psychosocial aspects of patient care and/or meet with patients as needed.
3. Maintain clinical therapy practice.
4. Provides clinical oversight and supervision to behavioral health staff, including Behaviorists and behavioral health students.
5. Behavioral health student supervision and manage student caseload oversight.
6. Actively participate in all appropriate clinic-wide quality assurance program initiatives, including but not limited to chart audits, clinical quality measures, peer review, and patient satisfaction metrics.
7. Assist in the design, development, and implementation of appropriate Behavioral Health Department policies, protocols, and procedures which are in compliance with the most accepted professional standards, in conjunction with the COO and Director of Compliance & Risk Management.
8. Work collaboratively with the clinical team to promote continuity of patient care.
9. Teach and act as a role model for residents, medical students, staff, and other students.
10. Provide oversight of direct report’s compliance with applicable Federal and State laws and regulations and organizational policies and procedures.
11. Complete timely performance evaluations for direct reports.
12. Participate in oversight of hiring, disciplinary actions and/or firing of direct reports in conjunction with the COO.
13. Manage provider time off requests to ensure appropriate access of patient appointments and staff availability.
14. Assist in the provision of continuing education, on-the-job training, and the orientation of staff as requested.
15. Participate in recruitment/retention activities of the organization as necessary. Provide feedback in the interview process and helps train new professional staff.
16. Provide consultation to Executive Management regarding behavioral health issues.
17. Perform other duties as assigned or when necessary.
1. Ability to establish and maintain effective working relationships with staff, patients, and the public.
2. Enthusiasm for working as a member of a team in a rapidly changing environment.
3. Knowledge of HIPAA privacy rules and regulation.
4. Excellent interpersonal, verbal, and written communication skills.
5. Knowledge and experience with Microsoft Word, Excel Spreadsheets, Windows, databases, graphs and the ability to write reports and correspondence by using proficient grammar, spelling and punctuation.
6. Must be able to document in a neat, legible manner and be able to spell medical terminology correctly.
7. Excellent customer service skills and ability to effectively and respectfully interact with unsatisfied patients and coworkers.
8. Ability to manage multiple tasks, work under pressure, and prioritize workload.
9. Excellent organizational skills.
10. Effective and efficient time management.
11. Ability to follow written policies and procedures.
12. Ability to work independently and use good judgment.
13. Knowledge of standard office machines including computer, copier, fax, multi-line phones, printers, scanners, etc.
Education and Experience
1. Master’s degree in psychology, social work, or other behavioral science related to health education required, doctoral degree in psychology or other behavioral science area related to health education preferred;
2. At least three years post-degree clinical experience required;
3. Current Kansas License as Licensed Psychologist or Licensed Specialist Clinical Social Workers (LSCSW) + at least three years’ experience required;
4. Current Kansas State License as an Addictions Counselor preferred;
5. Must have and maintain CPR certification;
6. Ability to relate well with medical providers, patients and other healthcare personnel;
7. Willingness to educate medical providers, students, patients, other healthcare personnel, and the community;
8. Social and cultural sensitivity appropriate to ethnically and economically diverse participant-and employee-base.